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Can I return an item purchased online to a retail store?

Asked 2 years ago
Lilly Pulitzer generally allows customers to return items purchased online to their retail stores. However, it is always wise to review the specific return policy that is applicable at the time of purchase, as policies may vary by location or over time. When returning an item to a store, customers typically need to present the original receipt or proof of purchase, as well as the item in its original condition, with tags still attached. Certain items, such as swimwear or special collections, may have additional restrictions. It is also important to check if there are any time limits for returns, as certain items may need to be returned within a specified period after purchase. For the most accurate and up-to-date information regarding returns, customers may want to look at the current web page dedicated to return policies. This will ensure they have the most relevant details before proceeding with their return.
Answered Aug 5th 2025

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