Can I return an item purchased online to a retail store?

Asked a year ago
Yes, customers have the option to return an item purchased online to a Lilly Pulitzer retail store. At Lilly Pulitzer, we understand that sometimes items may not meet your expectations or may not fit as desired. We want our customers to have a hassle-free return experience, thus offering this convenient return option. Simply bring the item, along with the original packing slip or order confirmation email, to any Lilly Pulitzer retail store. Our knowledgeable store associates will assist you in processing the return and provide a refund using your original payment method. Please note that items must be unworn, unwashed, and in their original condition with all tags attached for the return to be accepted.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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