What should I do if I received a damaged or defective item?
Asked a year ago
If you received a damaged or defective item from Lilly Pulitzer, please contact our customer service team as soon as possible to discuss your options for a return or exchange. We apologize for any inconvenience this may have caused and will work with you to resolve the issue promptly and satisfactorily. Your satisfaction is important to us, and we appreciate your feedback to ensure future orders meet our high quality standards. Thank you for bringing this to our attention.
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