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Lacie USA Customer Service

Phone Number & Contact Info

Lacie USA's Best Phone Number

71-246-8200
Calls Customer Service·Most popular Lacie USA number
Q:

How do I talk to a live human at Lacie USA?

A:Calling this Lacie USA number should go right to a real human being
Q:

Does Lacie USA offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-5pm PST. The least busy day is Wednesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Lacie USA phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Lacie USA number should go right to a real human being
In fact, much of this information on this page is superfluous because this Lacie USA phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Lacie USA operates the call center for this 71-246-8200 phone number Mon-Fri 7am-5pm PT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 506 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lacie USA phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lacie USA staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Lacie USA is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 506 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Lacie USA

In summation, the best day to call Lacie USA is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Lacie USA staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Lacie USA

If you have time to do a bit of reading before you call Lacie USA, we recommend you read over some of our problem-specific articles.

Where can I purchase Lacie products in the USA?

Lacie products are available for purchase in various retail stores and online platforms throughout the USA. Our products can be found at major electronics retailers such as Best Buy, Walmart, and Fry's Electronics. Additionally, you can shop for Lacie products on popular online platforms like Amazon, Newegg, and B&H Photo Video. By offering our products in multiple locations, we strive to ensure that customers have convenient access to our storage solutions, hard drives, and other peripherals. To find a specific retailer near you, we recommend visiting our website and using the "Where to Buy" feature, which will provide you with a list of authorized sellers in your area.

What is the warranty period for Lacie products?

The warranty period for Lacie products varies depending on the specific product. Generally, Lacie offers a standard limited warranty period of one to five years. External hard drives, solid-state drives, and other storage devices typically come with a three-year limited warranty. Lacie professional displays and RAID storage solutions usually include a three or five-year limited warranty. The warranty starts from the date of purchase and covers manufacturing defects and faults in materials or workmanship. It is important to consult the specific product documentation or contact Lacie USA directly for accurate and detailed warranty information as some products may have different warranty durations or additional coverage options available.

What are the system requirements for Lacie software?

The system requirements for Lacie software depend on the specific software program being used. Generally, Lacie software is compatible with both Windows and Mac operating systems. For Windows, the software typically requires a minimum of Windows 7 or higher, an Intel Core i3 or higher processor, at least 4GB of RAM, and a USB 3.0 or Thunderbolt connection. On the other hand, for Mac systems, the software usually requires a minimum of macOS 10.10 or later, an Intel Core i3 or higher processor, at least 4GB of RAM, and a USB 3.0 or Thunderbolt connection. However, it is always recommended to check the specific system requirements stated on the product page or user manual of the particular Lacie software in question for accurate and up-to-date information.

Top Lacie USA customer service problems

Click the link above to get answers to just about any Lacie USA customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Lacie USA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lacie USA agent. This phone number is Lacie USA's best phone number because 3,036 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 71-246-8200 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Lacie USA first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Lacie USA has 1 phone number. It's not always clear what is the best way to talk to Lacie USA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Lacie USA. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lacie USA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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