Does Kimpton Hotels offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Kimpton Hotels below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Kimpton Hotels phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to reservations
Below are some clips we've found from Kimpton Hotels's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"To ensure high quality service, your conversation may be recorded.
Please see our privacy statement at I h g dot com slash privacy to understand how we use and protect information.
To help us get you to the right person, please tell me why you're calling today."
Excerpt from a call with Kimpton Hotels
Monday, May 27, 2024 3:24 PM
What are the hours and when should I call?
Kimpton Hotels operates the call center for this 800-546-7866 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 66 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Kimpton Hotels call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kimpton Hotels phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kimpton Hotels staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Kimpton Hotels is Sunday.The most busy day to call is Monday, which averages 375% more phone calls by comparison.Again, this is based on a sample of 66 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Kimpton Hotels is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Kimpton Hotels staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Kimpton Hotels
If you have time to do a bit of reading before you call Kimpton Hotels, we recommend you read over some of our problem-specific articles.
Yes, pets are most certainly welcomed and allowed at Kimpton Hotels. We understand that pets are cherished members of your family, which is why we are proud to offer a pet-friendly environment at all of our hotels. While staying with us, your furry companions will be provided with superb care and attention. We happily provide amenities like cozy beds, bowls, and treats to make their stay just as comfortable. We encourage guests to bring their pets without any size or weight restrictions, because we believe in an all-inclusive and hospitable experience. Kimpton Hotels ensures that both you and your four-legged friends can enjoy a memorable and delightful stay with us.
Click the link above to get answers to just about any Kimpton Hotels customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Kimpton Hotels is extracted from issues that customers have reported to GetHuman.
This is Kimpton Hotels's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kimpton Hotels agent. This phone number is Kimpton Hotels's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-546-7866 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Kimpton Hotels first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Kimpton Hotels has 1 phone number. It's not always clear what is the best way to talk to Kimpton Hotels representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Kimpton Hotels. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kimpton Hotels. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.