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Kimpton Hotels Customer FAQ

Top Answers & How-to Guides

What is Kimpton Hotels's Phone Number?

The question we are asked most often is about how to talk to Kimpton Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your cancellation policy?

Our cancellation policy provides flexibility and understanding to accommodate our guests' needs. For individual reservations, cancellation...
Ask any question you have about Kimpton Hotels customer service, get an answer now.

Check-in and Check-out

What are the check-in and check-out times?

The check-in time at Kimpton Hotels is typically 3:00 PM, while the check-out time is usually 12:00 PM. However, please note that these...

Fitness Facilities

Is there a gym or fitness center at the hotel?

Yes, Kimpton Hotels feature fully equipped gyms or fitness centers at each of our locations. We understand the importance of maintaining...

Room Services

Do you offer room service?

Yes, we proudly offer room service at all our Kimpton Hotels. We understand that sometimes you just want to unwind in your room and...

Pet Policy

Are pets allowed at Kimpton Hotels?

Yes, pets are most certainly welcomed and allowed at Kimpton Hotels. We understand that pets are cherished members of your family,...

Amenities

What amenities are included in the rooms?

Our rooms at Kimpton Hotels are designed to provide you with a comfortable and luxurious experience. Each room includes a range of...

Loyalty Program

Do you have a loyalty program?

Yes, we have a loyalty program called Kimpton Karma Rewards. By joining this program, guests earn points for every stay, which can...

Special Offers

Are there any special offers or packages available?

Yes, Kimpton Hotels offers a variety of special offers and packages to enhance your stay. Whether you are planning a romantic getaway,...

Late Check-out

Can I request a late check-out?

Yes, you can request a late check-out at Kimpton Hotels. We understand that sometimes you may need a little extra time before checking...

Parking

Is parking available at the hotel?

Yes, parking is available at our Kimpton Hotels. We understand the importance of convenient and hassle-free parking for our guests....

Dining Options

Do you have a restaurant or dining options on-site?

Yes, at Kimpton Hotels, we offer an array of dining options to satisfy your palate. Each of our hotels features an on-site restaurant...

Event Facilities

Are there meeting or event facilities at the hotel?

Yes, Kimpton Hotels offer exceptional meeting and event facilities to cater to your needs. Our hotels provide versatile spaces that...

Cancellation Policy

What is your cancellation policy?

Our cancellation policy provides flexibility and understanding to accommodate our guests' needs. For individual reservations, cancellation...

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