Key Bank Phone Number

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Customer service
Current Wait: 52 mins (33m avg)
Hours: Mon-Fri 7am-10pm, Sat-Sun 9am-5:30pm EST; best time to call: 2:30pm
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Get to a live person fastest: Press 0 at first prompt, then 4 at second prompt

Reasons customers like you called recently

Didnt receive a check that was sent to me as a result of them closing my accounts for t...
I need to change the address for my account.
I need to change the address on my key*bank card
Need to speek to human rep
Why haven't I received my Keybank debit card yet?
I can’t remember my credit card number. I only remember the last few digits and my expi...
New account and trying to get online but says I’m restricted
Where's my new debit card I should have received it by now
My card was made invalid in April. Key bank says that they need an update from dol. DOL...
I did not receive my unemployment today why and when will I receive it
Would not stop my account when I reported unauthorized transations, and now more money...
I’m trying to sign in
I broke my phone an new to update new phone number
My card is restricted and I need access immediately for an emergency
Can I be asked new security questions so I can have my card unblocked . I’ve already sp...
See more recent reasons for calling

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Customer Number 800-539-2968 - by the Numbers

Phone number to dial800-539-2968
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-10pm, Sat-Sun 9am-5:30pm EST
Best time to dial2:30pm
Navigate phone maze to a humanPress 0 at first prompt, then 4 at second prompt
Average wait
Current wait52
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication85%
Quality of help90%
Customer votes716
Information last updatedFri Sep 17 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Key Bank's Best Toll-Free/800 Customer Phone Number

This is Key Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Key Bank agent. This phone number is Key Bank's Best Phone Number because 5,076 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-539-2968 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Key Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Key Bank has 3 phone numbers. It's not always clear what is the best way to talk to Key Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Key Bank - by phone or otherwise

While 800-539-2968 is Key Bank's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Key Bank customers, is by calling their 800-539-1539 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-539-1539 for Customer Service. If you think this information is inaccurate or know of other ways to contact Key Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Key Bank.

What is GetHuman's Relationship to Key Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Key Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Key Bank Contact Info

All Key Bank contacts
Key Bank Phone NumberBEST
Key Bank Live Chat
Key Bank Help Desk
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