Kensington Tech Support Customer Service

Phone Number & Contact Info

Kensington Tech Support's Best Phone Number

Toll-free·Calls Technical Support·Most popular Kensington Tech Support number

How do I talk to a live human at Kensington Tech Support?

A:Press 8 at the first menu.

Does Kensington Tech Support offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7:30am-6:30pm PST. The least busy day is Thursday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Kensington Tech Support phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 8 at the first menu.
Here is how our research team describes the way the Kensington Tech Support phone system greets you: Input devices: press 1, Docking or connection devices: press 2, Laptop bags and cases: press 3, Device security: press 4, Workplace accessories: press 5, Questions about all other products: press 6, Rebate questions or if you're a reseller: press 7.

What are the hours and when should I call?

Kensington Tech Support operates the call center for this 800-535-4242 phone number Mon-Fri 7:30am-6:30pm PT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kensington Tech Support phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kensington Tech Support staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Kensington Tech Support is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Kensington Tech Support

In summation, the best day to call Kensington Tech Support is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Kensington Tech Support number, but it is also the day with the shortest hold times.

Why Customers Call Kensington Tech Support

If you have time to do a bit of reading before you call Kensington Tech Support, we recommend you read over some of our problem-specific articles.

Do Kensington locks work with all types of laptops?

Yes, Kensington locks are designed to work with almost all types of laptops. The locks feature a universal design that is compatible with the Kensington Security Slot found on the majority of laptops, including models from various manufacturers. However, it is essential to ensure that the laptop has a Kensington Security Slot to use the lock effectively. Some ultrabooks or sleek laptops may not have this particular slot due to their slim design. In such cases, alternative security solutions, such as adhesive options or cable-lock systems, are available from Kensington. Before purchasing, it is recommended to verify the presence of a Kensington Security Slot or explore suitable alternatives to ensure compatibility and optimal security for your laptop.

Do Kensington docking stations support dual monitors?

Yes, Kensington docking stations do support dual monitors. Our docking stations are equipped with dual video outputs, allowing you to connect two external monitors simultaneously. This feature enhances your productivity by expanding your screen real estate and enabling multitasking. You can easily connect your monitors to our docking stations using the available HDMI, DisplayPort, or USB-C ports, depending on the model you own. Additionally, our docking stations offer reliable video performance, with support for high-definition resolutions, ensuring sharp and clear visuals. Whether you are working on a project, watching videos, or participating in video conferences, our docking stations will provide a seamless dual monitor experience, enhancing your overall efficiency and satisfaction.

What is the warranty period for Kensington products?

The warranty period for Kensington products varies depending on the specific product. Generally, Kensington offers a one to five-year limited warranty for their products from the date of purchase. This warranty covers any defects in materials or workmanship under normal use. However, please note that certain products may have different warranty terms, so it is essential to check the product documentation or web page for accurate information regarding the specific product warranty. Kensington takes pride in providing high-quality products and ensuring customer satisfaction through their warranty coverage, offering peace of mind for customers in case of any unforeseen issues.

Top Kensington Tech Support customer service problems

Click the link above to get answers to just about any Kensington Tech Support customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Kensington Tech Support Customer Service Contacts

There are of course other ways to contact Kensington Tech Support customer service besides the phone. Below we list the best ones, by medium.

Kensington Tech Support Customer Service Live Chat - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Kensington Tech Support provides this option.

Kensington Tech Support Customer Help Desk / Web Support - Technical Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Kensington Tech Support customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Kensington Tech Support's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kensington Tech Support agent. This phone number is Kensington Tech Support's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-535-4242 include and other customer service issues. Rather than trying to call Kensington Tech Support first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Kensington Tech Support has 1 phone number. It's not always clear what is the best way to talk to Kensington Tech Support representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Kensington Tech Support. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kensington Tech Support. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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