JVC America Customer Service

Phone Number & Contact Information

Toll-free·Calls Customer Service·Most popular JVC America number
Q:How do I get a live human at JVC America?
A:Press 1 at the first menu. Then you must choose an option 1-4.
Q:Does JVC America offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this JVC America phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 at the first menu. Then you must choose an option 1-4.
Here is how our research team describes the way the JVC America phone system greets you: General customer service: press 1, Place an order: press 2, Locate a dealer or authorized store: press 3, Status of a repair: press 4.
Below are some clips we've found from JVC America's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling the JVC customer care center. Please note, you may also visit us at j v c dot com For answers to all general questions, please listen carefully as our menu options have recently changed.
For general customer service, including the option to speak to an agent, please press one.
To order JV parts and accessories, please press two."
Excerpt from a call with JVC America
Thursday, April 4, 2024 7:26 PM
After you press 1
"Car stereo and navigation, press one.
For camcorders, press two.
Audio products including home theater, press three.
High definition and three d home projectors, press four."
Excerpt from a call with JVC America
Thursday, April 4, 2024 7:26 PM

What are the hours and when should I call?

JVC America operates the call center for this 800-252-5722 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 203 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this JVC America phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like JVC America staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call JVC America is Monday. The most busy day to call is Friday. Again, this is based on a sample of 203 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call JVC America is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that JVC America staffs the call center well on Monday.

Why call this JVC America number?

Below is a sample of recent calls to JVC America, and their purpose. Are any of these similar to the reason you are trying to call?
Product inquiry: "Caller inquiring about satellite radio compatibility for product."
- From a call lasting 5m 35s , Apr 4, 2024 7:26 PM
Display issue on Roku TV: "For some reason, every now and then, I get vertical lines across the screen and it'll last until I shut the TV off, then they disappear."
- From a call lasting 11m 6s , Jan 15, 2024 10:01 PM

More Ways to Contact JVC America Customer Service

There are of course other ways to contact JVC America customer service besides the phone. Below we list the best ones, by medium.
customerrelations@jvc.com - Customer Service
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and JVC America will reply our your email.
JVC America's website
https://www.us.jvc.com/support/car/ - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- JVC America customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is JVC America's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JVC America agent. This phone number is JVC America's best phone number because 1,218 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-252-5722 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call JVC America first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, JVC America has 1 phone number. It's not always clear what is the best way to talk to JVC America representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for JVC America. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like JVC America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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