JCP.com Phone Number

Calling JCP.com customer service faster by GetHuman

800-322-1189
Customer service
Current Wait: 153 mins (89m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1

Reasons customers like you called recently

want to order two more curtains. *invoice **** **** **** *****Can you help me?*Deborah...
Same thing has happened to me and I cannot get help.
Hello, I was refunded for order number **************** placed on January **, ****. I p...
I got an email with this error: Your Account Has Been Locked*Hi Teresa,*Your jcp.com ac...
I was billed twice on an order*****-****-****-****
I need to make a payment on my daughters bill an I dont have her last four social
Received a merchandise credit card ******************* pin ***** how much is it worth
i need a need jc pennety account card to process future orders this one pending via to...
I AM CARLTON GAGNON * ROSEMINT DRIVE PLAINVILLE CONNECTICUT PLAINVILLE CT ***** EMAIL...
Already reported problem.
Reference order No. ****-****-****-*****I originally authorized a payment by Pay Pal an...
I have a receipt from Penny's. Customer order* ****-****-****-****. Dated *********. Th...
I received a call from JCP with questions about a pick-up item, but haven't been able t...
My order was never delivered but when I tracked it says it has been delivered to Lovela...
i placed a order after placeing the order i fround the email address was wrong it shoul...
See more recent reasons for calling

Help me with my issue

Customer Number 800-322-1189 - by the Numbers

Phone number to dial800-322-1189
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanPress 1
Average wait
Current wait153
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication94%
Quality of help91%
Customer votes434
Information last updatedMon Feb 22 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

JCP.com's Best Toll-Free/800 Customer Phone Number

This is JCP.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a JCP.com agent. This phone number is JCP.com's Best Phone Number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-322-1189 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call JCP.com we recommend you tell us what issue you are having and then possibly contact them via phone. In total, JCP.com has 1 phone number. It's not always clear what is the best way to talk to JCP.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting JCP.com - by phone or otherwise

While 800-322-1189 is JCP.com's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other JCP.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact JCP.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for JCP.com.

What is GetHuman's Relationship to JCP.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like JCP.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Capital One Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or Capital One. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

JCP.com Contact Info

More Company Phone Numbers

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!