J&P Cycles Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at J&P Cycles?
A:Calling this J&P Cycles number should go right to a real human being. You can also use our free service that can talk to J&P Cycles for you and report back. Q:
Does J&P Cycles offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-9pm, Sat 7:30am-5pm, Sun 8am-5pm CST. The least busy day is Sunday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for J&P Cycles below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this J&P Cycles phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this J&P Cycles number should go right to a real human being
Below are some clips we've found from J&P Cycles's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling JMP Cycles. Please listen carefully as our options have changed.
Your call may be recorded If you know your part numbers and would like to place an order, press one.
If you have a question free two day shipping on thousands of items.
Cash back on every purchase, exclusive discounts, and more.
RPM, our riders plus membership designed to enhance your ride with premium benefits.
Ask our team how to join today.
JMP Cycles. How can we help you?"
Excerpt from a call with J&P Cycles
Tuesday, January 2, 2024 11:30 PM
The first phone menu
"Thank you for calling JMP Cycles. Please listen carefully as our options have changed.
Your call may be recorded for quality assurance.
If you know your party's extension, press nine.
To place an order or for questions about parts, press one.
For questions about existing orders or return service options, press two."
Excerpt from a call with J&P Cycles
Monday, June 10, 2024 1:07 PM
After you press 1
"For questions about existing order if you know your part numbers, and would like to place an order, press one.
If you have a question about a part or need assistance finding a part, please press two."
Excerpt from a call with J&P Cycles
Monday, June 10, 2024 1:13 PM
In fact, much of this information on this page is superfluous because this J&P Cycles phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
J&P Cycles operates the call center for this 800-318-4823 phone number Mon-Fri 7am-9pm, Sat 7:30am-5pm, Sun 8am-5pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 187 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the J&P Cycles call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this J&P Cycles phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like J&P Cycles staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call J&P Cycles is Sunday. The most busy day to call is Monday, which averages 318% more phone calls by comparison. Again, this is based on a sample of 187 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Busiest
- Tue
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
The best time to call J&P Cycles
In summation, the best day to call J&P Cycles is Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call J&P Cycles
If you have time to do a bit of reading before you call J&P Cycles, we recommend you read over some of our problem-specific articles.
What is J&P Cycles?
J&P Cycles is a renowned motorcycle parts and accessories retailer with decades of experience in the industry. Founded in 1979, J&P Cycles offers a wide range of high-quality products for all types of motorcycles, including Harley-Davidson, Indian, Yamaha, Honda, and more. Their extensive inventory includes everything from exhaust systems and handlebars to helmets and riding gear, catering to the needs of all riders. With a commitment to exceptional customer service, J&P Cycles ensures that customers find the right parts and accessories for their motorcycles, allowing them to enhance performance, style, and safety. Whether you're a seasoned rider or a novice enthusiast, J&P Cycles is the go-to destination for all your motorcycle needs.
Do you offer international shipping?
Yes, we offer international shipping. J&P Cycles is proud to provide shipping services to customers worldwide. Whether you are located in Europe, Asia, Australia, or anywhere else, we can deliver our products right to your doorstep. However, it is important to note that international shipping rates and timelines may vary depending on the destination country and customs regulations. To ensure a smooth and hassle-free experience, we recommend checking our website for specific details related to international shipping. Please keep in mind that additional fees, including import taxes and duties, may apply, which are the responsibility of the customer. At J&P Cycles, we strive to make our products accessible to riders around the world.
What payment methods do you accept?
We accept several payment methods at J&P Cycles to provide convenience and flexibility to our customers. You can make a purchase using major credit cards such as Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal, allowing secure and speedy transactions. For added convenience, we offer financing options through Affirm, enabling you to split your purchase into monthly, budget-friendly payments. J&P Cycles also accepts personal checks and money orders as traditional payment methods. Please note that the payment methods available may vary depending on the specific product, location, and order value. Rest assured, our goal is to make your shopping experience as seamless as possible, catering to your preferred payment method.
Top J&P Cycles customer service problems
Click the link above to get answers to just about any J&P Cycles customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to J&P Cycles, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about motorcycle fenders: "I need to find out what all these whole extra holes are."- From a call lasting 7m 29s , Jun 10, 2024 1:13 PM
Looking for wire harness: "I'm looking for a wire harness for a 2000 Harley Davidson Softail Fat Boy."- From a call lasting 4m 44s , Mar 15, 2024 6:28 PM
Inquiring about mufflers: "I own a twenty twenty trike, and I'm wanting to get some mufflers for it that are louder than the stock exhaust."- From a call lasting 10m , Feb 19, 2024 3:21 PM
Need help with stored parts: "I had some parts drawn up there or stored on my oh, man."- From a call lasting 2m 3s , Feb 13, 2024 9:03 PM
Inquiry about motorcycle tires: "I thought I got it from you all. Can you tell me, since you're the expert, does the Dunlop have expected mileage compared to the Avon Tires?"- From a call lasting 45m 24s , Jan 2, 2024 11:30 PM
More J&P Cycles Customer Service Contacts
There are of course other ways to contact J&P Cycles customer service besides the phone. Below we list the best ones, by medium.
J&P Cycles Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, J&P Cycles provides this option.
Conclusion and closing notes
This is J&P Cycles's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a J&P Cycles agent. This phone number is J&P Cycles's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-318-4823 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call J&P Cycles first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, J&P Cycles has 1 phone number. It's not always clear what is the best way to talk to J&P Cycles representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for J&P Cycles. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like J&P Cycles. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.