J&P Cycles Customer Service

Phone Number & Contact Info

J&P Cycles's Best Phone Number

800-318-4823
Toll-free·Calls Customer Service·Most popular J&P Cycles number
Q:

How do I talk to a live human at J&P Cycles?

A:Calling this J&P Cycles number should go right to a real human being
Q:

Does J&P Cycles offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-9pm, Sat 7:30am-5pm, Sun 8am-5pm CST. The least busy day is Sunday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this J&P Cycles phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this J&P Cycles number should go right to a real human being
Below are some clips we've found from J&P Cycles's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling JMP Cycles. Please listen carefully as our options have changed. Your call may be recorded If you know your part numbers and would like to place an order, press one. If you have a question free two day shipping on thousands of items. Cash back on every purchase, exclusive discounts, and more. RPM, our riders plus membership designed to enhance your ride with premium benefits.
Ask our team how to join today.
JMP Cycles. How can we help you?"
Excerpt from a call with J&P Cycles
Tuesday, January 2, 2024 11:30 PM

The first phone menu

"Thank you for calling JMP Cycles. Please listen carefully as our options have changed. Your call may be recorded for quality assurance.
If you know your party's extension, press nine.
To place an order, or for questions about parts, press one.
For questions about existing orders or return service options, If you know your part numbers and would like to place an order, press one."
Excerpt from a call with J&P Cycles
Friday, March 15, 2024 6:28 PM

After you press 1

"If you know your part numbers, and would like to place an order, press one.
If you have a question about a part or need assistance finding a part, please press two."
Excerpt from a call with J&P Cycles
Monday, February 19, 2024 3:18 PM
In fact, much of this information on this page is superfluous because this J&P Cycles phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

J&P Cycles operates the call center for this 800-318-4823 phone number Mon-Fri 7am-9pm, Sat 7:30am-5pm, Sun 8am-5pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 118 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this J&P Cycles phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like J&P Cycles staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call J&P Cycles is Sunday. The most busy day to call is Tuesday, which averages 189% more phone calls by comparison. Again, this is based on a sample of 118 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call J&P Cycles

In summation, the best day to call J&P Cycles is Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call J&P Cycles

If you have time to do a bit of reading before you call J&P Cycles, we recommend you read over some of our problem-specific articles.

What is J&P Cycles?

J&P Cycles is a renowned motorcycle parts and accessories retailer with decades of experience in the industry. Founded in 1979, J&P Cycles offers a wide range of high-quality products for all types of motorcycles, including Harley-Davidson, Indian, Yamaha, Honda, and more. Their extensive inventory includes everything from exhaust systems and handlebars to helmets and riding gear, catering to the needs of all riders. With a commitment to exceptional customer service, J&P Cycles ensures that customers find the right parts and accessories for their motorcycles, allowing them to enhance performance, style, and safety. Whether you're a seasoned rider or a novice enthusiast, J&P Cycles is the go-to destination for all your motorcycle needs.

Do you offer international shipping?

Yes, we offer international shipping. J&P Cycles is proud to provide shipping services to customers worldwide. Whether you are located in Europe, Asia, Australia, or anywhere else, we can deliver our products right to your doorstep. However, it is important to note that international shipping rates and timelines may vary depending on the destination country and customs regulations. To ensure a smooth and hassle-free experience, we recommend checking our website for specific details related to international shipping. Please keep in mind that additional fees, including import taxes and duties, may apply, which are the responsibility of the customer. At J&P Cycles, we strive to make our products accessible to riders around the world.

What payment methods do you accept?

We accept several payment methods at J&P Cycles to provide convenience and flexibility to our customers. You can make a purchase using major credit cards such as Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal, allowing secure and speedy transactions. For added convenience, we offer financing options through Affirm, enabling you to split your purchase into monthly, budget-friendly payments. J&P Cycles also accepts personal checks and money orders as traditional payment methods. Please note that the payment methods available may vary depending on the specific product, location, and order value. Rest assured, our goal is to make your shopping experience as seamless as possible, catering to your preferred payment method.

Top J&P Cycles customer service problems

Click the link above to get answers to just about any J&P Cycles customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to J&P Cycles, and their purpose. Are any of these similar to the reason you are trying to call?
Looking for wire harness: "I'm looking for a wire harness for a 2000 Harley Davidson Softail Fat Boy."
- From a call lasting 4m 44s , Mar 15, 2024 6:28 PM
Inquiring about mufflers: "I own a twenty twenty trike, and I'm wanting to get some mufflers for it that are louder than the stock exhaust."
- From a call lasting 10m , Feb 19, 2024 3:21 PM
Need help with stored parts: "I had some parts drawn up there or stored on my oh, man."
- From a call lasting 2m 3s , Feb 13, 2024 9:03 PM
Inquiry about motorcycle tires: "I thought I got it from you all. Can you tell me, since you're the expert, does the Dunlop have expected mileage compared to the Avon Tires?"
- From a call lasting 45m 24s , Jan 2, 2024 11:30 PM

More J&P Cycles Customer Service Contacts

There are of course other ways to contact J&P Cycles customer service besides the phone. Below we list the best ones, by medium.

J&P Cycles Customer Service Live Chat

If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, J&P Cycles provides this option.

Conclusion and closing notes

This is J&P Cycles's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a J&P Cycles agent. This phone number is J&P Cycles's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-318-4823 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call J&P Cycles first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, J&P Cycles has 1 phone number. It's not always clear what is the best way to talk to J&P Cycles representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for J&P Cycles. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like J&P Cycles. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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