Iprimus Customer Service

Phone Number & Contact Info

Iprimus's Best Phone Number

+61 1800 858 585
Calls Customer Service·Most popular Iprimus number

How do I talk to a live human at Iprimus?

A:Direct number to avoid iPrimus IVR

Does Iprimus offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday. How is this calculated?

Iprimus Customer Phone Numbers

Customer Service

+61 3 9923 4333
24 hours, 7 days · Calling this Iprimus number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Iprimus phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct number to avoid iPrimus IVR

What are the hours and when should I call?

Iprimus operates the call center for this +61 1800 858 585 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 203 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Iprimus phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Iprimus staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Iprimus is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 203 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Iprimus

In summation, the best day to call Iprimus is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Iprimus number, but it is also the day with the shortest hold times.

Why Customers Call Iprimus

If you have time to do a bit of reading before you call Iprimus, we recommend you read over some of our problem-specific articles.

What is Iprimus?

Iprimus is a leading telecommunications provider, offering a wide range of services to Australian customers. As a trusted brand in the industry, Iprimus specializes in delivering reliable and high-speed internet connections, home phone services, and mobile plans. With a focus on customer satisfaction, Iprimus aims to provide affordable and flexible options to meet the diverse needs of both residential and business customers. Whether it's connecting to the internet, making phone calls, or staying connected on the go, Iprimus is dedicated to delivering quality and innovative telecommunications solutions. Backed by a strong network infrastructure and excellent customer support, Iprimus continues to be a preferred choice for those looking for reliable and efficient telecommunications services.

What services does Iprimus offer?

Iprimus offers a range of services tailored to meet the communication and entertainment needs of its customers. Our services include high-speed broadband internet connections, allowing individuals and businesses to stay connected and enjoy seamless online experiences. We also provide home phone services, offering reliable landlines with competitive call rates for both local and international calls. In addition, Iprimus offers a variety of entertainment options, such as digital television services with a wide range of channels and on-demand content. We aim to provide comprehensive solutions to suit the diverse requirements of our customers, ensuring they stay connected, entertained, and satisfied with our services.

Can I transfer my current phone number to Iprimus?

Yes, you can transfer your current phone number to Iprimus. We offer a hassle-free number porting service that allows you to keep your existing phone number when you switch to our services. To initiate the transfer process, simply contact our customer support team, and they will guide you through the necessary steps. Be prepared to provide some information, such as your current service provider, account details, and your phone number. Our team will then handle the porting process for you, ensuring a smooth transition without any disruption to your phone services. With Iprimus, you can enjoy the convenience of keeping your familiar phone number while benefiting from our reliable and affordable telecommunications solutions.

Top Iprimus customer service problems

Click the link above to get answers to just about any Iprimus customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Iprimus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Iprimus agent. This phone number is Iprimus's best phone number because 1,218 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +61 1800 858 585 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Iprimus first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Iprimus has 2 phone numbers. It's not always clear what is the best way to talk to Iprimus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Iprimus. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Iprimus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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