What is the customer support response time?
Iprimus is committed to providing excellent customer support with a prompt response time. Our dedicated support team strives to resolve customer queries and issues efficiently. We understand that your time is valuable, and we aim to address your concerns as quickly as possible. Our average response time is within 24 hours. However, please note that during high-volume periods, it may take slightly longer. We appreciate your patience and assure you that every effort will be made to assist you promptly. For urgent matters, we recommend calling our 24/7 customer support hotline for immediate assistance. At Iprimus, we value your satisfaction and are here to support you whenever you need us.
Answered May 3, 2024
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