Internet Movie Database (IMDB) Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Internet Movie Database (IMDB) customer support.

Internet Movie Database (IMDB)'s Best Contact Information


How do I contact Internet Movie Database (IMDB) customer service?

A:Internet Movie Database (IMDB) does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Internet Movie Database (IMDB) starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them. The full list of ways to contact customer service are listed below, and the Editor also left some notes that might be helpful.

Does Internet Movie Database (IMDB) offer 24 hour customer service?

A:Not by phone. But you can contact Internet Movie Database (IMDB) 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Internet Movie Database (IMDB) Customer Service

There are other ways to contact Internet Movie Database (IMDB) customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support - Customer Service
Customer service online support
24 hours, 7 days
As a last, sometimes only, resort- Internet Movie Database (IMDB) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Internet Movie Database (IMDB)?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Internet Movie Database (IMDB), we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

How Do I Get a Refund from Imdb?

You can cancel your IMDbPro membership at any time. However, to get a refund for any extra charges, you will need to contact a customer service agent at IMDb. Click here to contact a customer support agent now. Remember to have the information noted above when you call.

How Do I Change Wrong Information on an Imdb Page?

If you have found a mistake on an IMDb page, you can edit the page yourself to fix it. You can click on the Edit Page button to go to the correction form, where you can find the information you need to correct. You can also click on the Edit buttons that are next to some pieces of data to start editing it directly. There are a number of guidelines IMDb has for making edits.

Top Internet Movie Database (IMDB) customer problems and solutions

Click the link above to get answers to just about any Internet Movie Database (IMDB) customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Calling this Internet Movie Database (IMDB) Customer Number

The Internet Movie Database IMDB is a website focused on the entertainment industry. IMDB provides detailed information on movies, television shows, actors, directors and other professionals. As one of the oldest and most comprehensive sites of its type, it isn't surprising that the Internet Movie Database IMDB gets a lot of requests for support from its visitors.

It should be noted, however, that IMDB does not offer customer service via phone to site visitors. Visitors having problems with the site will have to visit its message boards or submit a help request via an online form.

Why Do People Contact Internet Movie Database IMDB Customer Support?

Visitors to IMDB may require customer support for a variety of reasons, including:

  • Help using the site
  • Experiencing technical problems with the site
  • Noticing errors in the information provided by IMDB
  • Questions about how the site gathers and shares its data
  • Login issues or hacked accounts
  • Reporting copyright violations
  • Billing issues for those who have professional IMDB memberships

Best Practices for Contacting Internet Movie Database IMDB Customer Service

There are several things that you can do to ensure that your request for IMDB customer service is handled quickly and professionally:

  • Before contacting Internet Movie Database customer service, take relevant screenshots that document the problem that you are having or that show a possible copyright violation or factual error. You'll need these screenshots to document your concern or question.
  • Visit the Internet Movie Database IMDB customer service online form and review the options available to you. You'll need to indicate your concern so that you can receive instructions on proceeding.
  • If you are able to submit your concern via the IMDB customer service form, do so. Be polite and use clear language describing your concern, what you have done to resolve it on your own, and what you would like the Internet Movie Database to do.
  • In some cases, you may decide that you are better off submitting your concern to the IMDB community board. If so, you should follow the same guidelines as you would for submitting a support request form. Be polite, be clear and include relevant screenshots.

How do Consumers Feel About Contacting Internet Movie Database IMDB Customer Service?

Most users of the Internet Movie Database IMDB are fully aware that the site is a free service and don't expect IMDB customer service staff to provide the same level of support as a commercial business. That said, it does appear that IMDB users are satisfied with the level of customer support available as well as the input provided by experienced users on the community boards.

What Kind of Issues can Internet Movie Database IMDB Customer Service Representative Resolve?

IMDB customer service can help resolve many technical issues as well as issues surrounding pro membership billing issues, login issues, and copyright claims.

What Can't Be Resolved by Contacting Internet Movie Database IMDB Customer Service?

Standard users of IMBD who are having problems using the site due to software or hardware compatibility may find that they are unable to resolve these problems with IMBD customer service. In addition, Internet Movie Database customer service cannot change the content of its listings just because you may disagree with their content.

What Should You Do If You Have an Unsuccessful Communication with Internet Movie Database IMDB?

If your attempt at resolving an issue with or getting a question answered by IMDB is initially unsuccessful, don't give up, you may still have options.

Your best course of action is to post your request again using the original contact method. Explain that this is your second request and describe how your first request for help did not resolve your issue.

If a second request isn't effective, try getting in touch with IMDB customer support another way: If you used the form the first time, try the community forum, or vice-versa. You may find that you have an easier time getting the resolution you seek.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Conclusion and closing notes

You came here to see Internet Movie Database (IMDB)'s phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Internet Movie Database (IMDB) agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Internet Movie Database (IMDB) anyways and help you with your issue. Over the last 18 months, 828 customers like you have come in search of a phone number for Internet Movie Database (IMDB) and helped us confirm they don't have one. Common reasons that people try to call Internet Movie Database (IMDB) customer support department include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Internet Movie Database (IMDB) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Internet Movie Database (IMDB) doesn't have any phone numbers. It's not always clear what is the best way to talk to Internet Movie Database (IMDB) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Internet Movie Database (IMDB) Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Internet Movie Database (IMDB), but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Internet Movie Database (IMDB) customers like yourself.

GetHuman does not provide call center services or customer support operations for Internet Movie Database (IMDB). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Internet Movie Database (IMDB). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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