How do I talk to a live human at Infinity Auto Insurance?
A:Calling this Infinity Auto Insurance number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Infinity Auto Insurance for you.
Q:
Does Infinity Auto Insurance offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-10pm, Sat 7:30am-6pm CST.The least busy day is Saturday, and the most busy day is Monday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Calling this Infinity Auto Insurance number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Infinity Auto Insurance below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Infinity Auto Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Infinity Auto Insurance number should go right to a real human being
Below are some clips we've found from Infinity Auto Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Kemper.
This call may be monitored or recorded for quality assurance.
For claims, press one. Authorized agent or broker, press two.
This call may be monitored or recorded for quality purposes.
Please listen care as our menu options have recently changed.
If you know your party's seven digit extension, please enter it now."
Excerpt from a call with Infinity Auto Insurance
Sunday, March 3, 2024 6:30 PM
They may ask you to say or enter information
"Followed by the pound sign.
For roadside assistance,
If you are calling to report a new home claim, press or say one."
Excerpt from a call with Infinity Auto Insurance
Sunday, March 3, 2024 6:30 PM
The first phone menu
"Thank you for calling Kemper. This call may be monitored or recorded for quality assurance.
For claims, press one.
Authorized agent or broker, press two.
For policy help and customer service, press three.
To purchase a new policy, press four.
For claims, press one.
Authorized agent or broker, press two."
Excerpt from a call with Infinity Auto Insurance
Wednesday, April 17, 2024 3:16 AM
In fact, much of this information on this page is superfluous because this Infinity Auto Insurance phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Infinity Auto Insurance operates the call center for this 800-782-1020 phone number Mon-Fri 7am-10pm, Sat 7:30am-6pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 108 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Infinity Auto Insurance at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Infinity Auto Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Infinity Auto Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Infinity Auto Insurance is Saturday.The most busy day to call is Monday, which averages 300% more phone calls by comparison.Again, this is based on a sample of 108 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Infinity Auto Insurance is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Infinity Auto Insurance staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Infinity Auto Insurance
If you have time to do a bit of reading before you call Infinity Auto Insurance, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Infinity Auto Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Infinity Auto Insurance is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Infinity Auto Insurance will reply our your email.
Infinity Auto Insurance Customer Help Desk / Web Support
As a last, sometimes only, resort- Infinity Auto Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Infinity Auto Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Infinity Auto Insurance agent. This phone number is Infinity Auto Insurance's best phone number because 2,322 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-782-1020 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Infinity Auto Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Infinity Auto Insurance has 3 phone numbers. It's not always clear what is the best way to talk to Infinity Auto Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Infinity Auto Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Infinity Auto Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.