Indianapolis Star Customer Service

Phone Number & Contact Info

Indianapolis Star's Best Phone Number

317-444-4444
Calls Customer Service·Most popular Indianapolis Star number
Q:

How do I talk to a live human at Indianapolis Star?

A:Must choose an option 1-4.
Q:

Does Indianapolis Star offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Indianapolis Star phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-4.
Here is how our research team describes the way the Indianapolis Star phone system greets you: If you know your party's extension, enter it now. For newspaper, home delivery, subscriptions, and billing, press 1. For advertising, press 2. For sports, press 3. For the newsroom, press 4.

What are the hours and when should I call?

Indianapolis Star operates the call center for this 317-444-4444 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 1,233 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Indianapolis Star phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Indianapolis Star staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Indianapolis Star is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,233 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Indianapolis Star

In summation, the best day to call Indianapolis Star is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Indianapolis Star staffs the call center well on Wednesday.

Why Customers Call Indianapolis Star

If you have time to do a bit of reading before you call Indianapolis Star, we recommend you read over some of our problem-specific articles.

What is the delivery schedule for the Indianapolis Star?

The delivery schedule for the Indianapolis Star varies depending on the type of subscription you have. For home delivery, the newspaper is typically delivered Monday through Sunday. However, please note that certain zip codes may have limited delivery or may not receive Sunday delivery. For digital subscribers, the Indianapolis Star is available for access online and through the mobile app every day of the week. Additionally, the newspaper offers same-day digital replica editions for print subscribers to access online. It is recommended to visit the Subscription Services section of the Indianapolis Star website or contact customer service for more specific information regarding delivery schedules and options available in your area.

What is the Indianapolis Star's policy on refunds?

The Indianapolis Star values customer satisfaction, thus has a comprehensive refund policy in place. If you are not satisfied with your purchase, please contact our customer service within 30 days of the subscription start date or delivery to request a refund. Refunds will be provided for the unused portion of your subscription, excluding any discounts or promotional offers. For single copy purchases, refunds will only be granted if the product is returned within 7 days of purchase. To process your refund, we require proof of purchase. Refunds will be issued through the original payment method. It may take up to 10 business days for the refund to be reflected on your account. We strive to address any concerns promptly and ensure the best experience for our valued readers.

Can I access the Indianapolis Star content on multiple devices?

Yes, you can access the Indianapolis Star content on multiple devices. With an Indianapolis Star subscription, you have the flexibility to enjoy news and articles on various devices. Whether you prefer reading on your smartphone, tablet, or computer, you can easily access the Indianapolis Star website or download the mobile app. The Indianapolis Star offers a seamless multi-platform experience, allowing you to stay up-to-date with news, sports, and more from Indianapolis and beyond. Simply log in to your account using your credentials on any device, and you'll have access to the full range of content that the Indianapolis Star has to offer. Enjoy the convenience of staying informed wherever you are!

Top Indianapolis Star customer service problems

Click the link above to get answers to just about any Indianapolis Star customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Indianapolis Star Customer Service Contacts

There are of course other ways to contact Indianapolis Star customer service besides the phone. Below we list the best ones, by medium.

Indianapolis Star Customer Help Desk / Web Support

static.indystar.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Indianapolis Star customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Indianapolis Star's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Indianapolis Star agent. This phone number is Indianapolis Star's best phone number because 7,398 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 317-444-4444 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Indianapolis Star first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Indianapolis Star has 1 phone number. It's not always clear what is the best way to talk to Indianapolis Star representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Indianapolis Star. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Indianapolis Star. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!