In-N-Out Burger Customer Service

Phone Number & Contact Info

In-N-Out Burger's Best Phone Number

800-786-1000
Toll-free·Calls Customer Service·Most popular In-N-Out Burger number
Q:

How do I talk to a live human at In-N-Out Burger?

A:Calling this In-N-Out Burger number should go right to a real human being
Q:

Does In-N-Out Burger offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this In-N-Out Burger phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this In-N-Out Burger number should go right to a real human being
In fact, much of this information on this page is superfluous because this In-N-Out Burger phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

In-N-Out Burger operates the call center for this 800-786-1000 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 64 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this In-N-Out Burger phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like In-N-Out Burger staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call In-N-Out Burger is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 64 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call In-N-Out Burger

In summation, the best day to call In-N-Out Burger is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that In-N-Out Burger staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call In-N-Out Burger

If you have time to do a bit of reading before you call In-N-Out Burger, we recommend you read over some of our problem-specific articles.

What are the hours of operation for In-N-Out Burger?

The hours of operation for In-N-Out Burger vary by location, but most of our restaurants are open daily from 10:30 am to 1:00 am. However, there may be some exceptions, such as our 24-hour locations and drive-thrus which remain open later. We recommend checking our website or contacting your local In-N-Out Burger for more precise hours as they can vary depending on holidays or other factors. Whether you're looking for a delicious meal during lunchtime, a late-night craving, or anything in between, our dedicated staff is ready to serve you our famous burgers, fries, and shakes within our operating hours.

What is the secret menu at In-N-Out Burger?

The secret menu at In-N-Out Burger offers a range of delicious options beyond their standard menu. These secret items, known by dedicated fans, allow you to customize your meal. Some popular choices include the "Animal Style" burger, which features sautéed onions, mustard, pickles, and extra spread; the "Protein Style" burger, with lettuce instead of the bun; and the "Animal Style" fries, topped with cheese, spread, and grilled onions. Additionally, customers can delight in the refreshing "Neapolitan Shake," a blend of chocolate, strawberry, and vanilla flavors. In-N-Out's secret menu provides a unique and personalized dining experience, ensuring that customers can enjoy their favorite meals with a special twist.

What are the vegetarian options available at In-N-Out Burger?

At In-N-Out Burger, our vegetarian customers can enjoy a couple of delicious options. Although we are known for our classic burgers, we offer a customizable Veggie Burger. Made with fresh ingredients, this tasty option includes a toasted bun, fresh lettuce, tomatoes, onions, and our famous spread. For an extra touch of flavor, you can also add cheese or any of our other delicious toppings. Additionally, we offer our Protein-Style option, where you can enjoy any of our burgers wrapped in crisp, fresh lettuce instead of a bun. This allows our vegetarian customers to savor the flavors we are known for, while still adhering to their dietary preferences. At In-N-Out Burger, we strive to provide options for everyone, ensuring a satisfying experience for all.

Top In-N-Out Burger customer service problems

Click the link above to get answers to just about any In-N-Out Burger customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is In-N-Out Burger's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a In-N-Out Burger agent. This phone number is In-N-Out Burger's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-786-1000 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call In-N-Out Burger first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, In-N-Out Burger has 1 phone number. It's not always clear what is the best way to talk to In-N-Out Burger representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for In-N-Out Burger. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like In-N-Out Burger. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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