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In-N-Out Burger Customer Service

Phone Number & Contact Info

In-N-Out Burger's Best Phone Number

800-786-1000
Toll-free·Calls Customer Service·Most popular In-N-Out Burger number
Free tools for easier calling
Q:

How do I talk to a live human at In-N-Out Burger?

A:Calling this In-N-Out Burger number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at In-N-Out Burger for you.
Q:

Does In-N-Out Burger offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Saturday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for In-N-Out Burger below.

Let us call and talk to In-N-Out Burger for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this In-N-Out Burger phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this In-N-Out Burger number should go right to a real human being
Below are some clips we've found from In-N-Out Burger's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling In N Out Burgers customer service department. This call may be monitored or recorded for training purposes. Please hold for the next available representative."
Excerpt from a call with In-N-Out Burger
Tuesday, November 12, 2024 5:54 AM
In fact, much of this information on this page is superfluous because this In-N-Out Burger phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

In-N-Out Burger operates the call center for this 800-786-1000 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 75 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the In-N-Out Burger call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this In-N-Out Burger phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like In-N-Out Burger staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call In-N-Out Burger is Wednesday. The most busy day to call is Saturday, which averages 375% more phone calls by comparison. Again, this is based on a sample of 75 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Quietest
Thu
Fri
Sat
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call In-N-Out Burger

In summation, the best day to call In-N-Out Burger is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that In-N-Out Burger staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call In-N-Out Burger

If you have time to do a bit of reading before you call In-N-Out Burger, we recommend you read over some of our problem-specific articles.

What are the hours of operation for In-N-Out Burger?

The hours of operation for In-N-Out Burger vary by location, but most of our restaurants are open daily from 10:30 am to 1:00 am. However, there may be some exceptions, such as our 24-hour locations and drive-thrus which remain open later. We recommend checking our website or contacting your local In-N-Out Burger for more precise hours as they can vary depending on holidays or other factors. Whether you're looking for a delicious meal during lunchtime, a late-night craving, or anything in between, our dedicated staff is ready to serve you our famous burgers, fries, and shakes within our operating hours.

What is the secret menu at In-N-Out Burger?

The secret menu at In-N-Out Burger offers a range of delicious options beyond their standard menu. These secret items, known by dedicated fans, allow you to customize your meal. Some popular choices include the "Animal Style" burger, which features sautéed onions, mustard, pickles, and extra spread; the "Protein Style" burger, with lettuce instead of the bun; and the "Animal Style" fries, topped with cheese, spread, and grilled onions. Additionally, customers can delight in the refreshing "Neapolitan Shake," a blend of chocolate, strawberry, and vanilla flavors. In-N-Out's secret menu provides a unique and personalized dining experience, ensuring that customers can enjoy their favorite meals with a special twist.

What are the vegetarian options available at In-N-Out Burger?

At In-N-Out Burger, our vegetarian customers can enjoy a couple of delicious options. Although we are known for our classic burgers, we offer a customizable Veggie Burger. Made with fresh ingredients, this tasty option includes a toasted bun, fresh lettuce, tomatoes, onions, and our famous spread. For an extra touch of flavor, you can also add cheese or any of our other delicious toppings. Additionally, we offer our Protein-Style option, where you can enjoy any of our burgers wrapped in crisp, fresh lettuce instead of a bun. This allows our vegetarian customers to savor the flavors we are known for, while still adhering to their dietary preferences. At In-N-Out Burger, we strive to provide options for everyone, ensuring a satisfying experience for all.

Top In-N-Out Burger customer service problems

Click the link above to get answers to just about any In-N-Out Burger customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to In-N-Out Burger, and their purpose. Are any of these similar to the reason you are trying to call?
Complained about order: "Tonight, the solemn one recently didn't put any grilled onion or any whole grilled onion on any of the burgers."
- From a call lasting 3m 43s , Nov 12, 2024 5:54 AM
Information about why customers call In-N-Out Burger is extracted from issues that customers have reported to GetHuman.
In-N-Out Burger issues reported to GetHuman

Conclusion and closing notes

This is In-N-Out Burger's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a In-N-Out Burger agent. This phone number is In-N-Out Burger's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-786-1000 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call In-N-Out Burger first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, In-N-Out Burger has 1 phone number. It's not always clear what is the best way to talk to In-N-Out Burger representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for In-N-Out Burger. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like In-N-Out Burger. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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