How do I talk to a live human at Illinois Secretary of State?
A:Calling this Illinois Secretary of State number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Illinois Secretary of State for you.
Q:
Does Illinois Secretary of State offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-5pm EST.The least busy day is Friday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
Illinois Secretary of State Customer Phone Numbers
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Illinois Secretary of State below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Illinois Secretary of State phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Illinois Secretary of State number should go right to a real human being
Below are some clips we've found from Illinois Secretary of State's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Illinois Secretary of State information line.
Please note that most services that are offered at the DMV are also available online at I l s o s dot gov.
If you are sixty five years of age or older and need a road test you can now visit our senior only locations in Bridgeview on Oquito Avenue, in Evanston, on Ridge Avenue, in Westchester on Roosevelt Road, and at the Calumet Park Township Center on Ashland Avenue.
For walk in services Monday through Friday from eight AM to four PM.
For assistance with appointments or for DMV locations, hours of operation, or facility related issues, press two.
Press three for assistance obtaining your online authorization PIN or vehicle renewal PIN."
Excerpt from a call with Illinois Secretary of State
Tuesday, January 30, 2024 6:58 PM
The first phone menu
"Thank you for calling the Illinois Secretary of State information line.
Please note that most services that are offered at the DMV are also available online at I l s o s dot gov.
For all appointment options or for DMV locations, or hours of operation, press two.
Press three for our driver's department menu.
Press four for our vehicle's department menu.
Press five for all other departments or stay on the line.
Or press zero to repeat these options."
Excerpt from a call with Illinois Secretary of State
Thursday, September 12, 2024 2:34 PM
After you press 2
"Press five for commercial and farm truck semi tractor trailers, and a portion truck and trailer plate questions.
Press six for electronic title registration and title process questions.
Press pound for the previous menu or press zero to repeat the options.
Press one to check the status of a vehicle sticker title, or license plate or to obtain registration I Press one for parking ticket questions.
Press one for driver Press one to check the status of a vehicle sticker title, or license plate, or to obtain registration ID and PIN number.
Press two for mandatory insurance, driver's license suspension, or SR twenty two insurance questions."
Excerpt from a call with Illinois Secretary of State
Thursday, September 12, 2024 2:34 PM
In fact, much of this information on this page is superfluous because this Illinois Secretary of State phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Illinois Secretary of State operates the call center for this 800-252-8980 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 334 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Illinois Secretary of State call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Illinois Secretary of State phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Illinois Secretary of State staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Illinois Secretary of State is Friday.The most busy day to call is Monday, which averages 18% more phone calls by comparison.Again, this is based on a sample of 334 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Illinois Secretary of State is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Illinois Secretary of State number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Illinois Secretary of State
Below is a sample of recent calls to Illinois Secretary of State, and their purpose. Are any of these similar to the reason you are trying to call?
License endorsement inquiry: "I want to know what endorsement did I have on my license?"
- From a call lasting 8m 30s , Sep 25, 2024 3:35 PM
ID name correction: "She messed my ID up."
- From a call lasting 3m 26s , Sep 12, 2024 2:34 PM
Information about why customers call Illinois Secretary of State is extracted from issues that customers have reported to GetHuman.
This is Illinois Secretary of State's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Illinois Secretary of State agent. This phone number is Illinois Secretary of State's best phone number because 5,412 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-252-8980 include Vehicle Title, Dealership Issues, Vehicle Plate, Forms, Corporation Issues and other customer service issues. Rather than trying to call Illinois Secretary of State first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Illinois Secretary of State has 2 phone numbers. It's not always clear what is the best way to talk to Illinois Secretary of State representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Illinois Secretary of State. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Illinois Secretary of State. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.