Illinois Department of Employment Security Customer Service Phone Number

847-981-7400
Hold time now: 7 mins (avg 3)
Best time to call: 9:30am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Illinois Department of Employment Security phone number (it's ranked #2). Most customers call 800-244-5631 for support: Click here for best option

Other customers got on the phone recently because:

My Unemployment benefit has been suspended because someone reported that I am working f...
need to fax work search log and don't have a fax number to send to continue receiving m...
i got a paper through the mail today saying i aplyed for unemployment and i did not apl...
hi i got a paper through the* mail today for unemployment and im still working full tim...
I certified my unemployment but it wouldn't let me finish the claim
I had a call with an agent he was very rude and told me to " calm down" he was very unp...
No one called for unemployment benefits interview
Website says I have already registered for unemployment, but i dont know*user name and...
noone from IDES can give me a straight answer as to where the funds were deposited. onl...
I can not certify for unemployment they have not call me back
I was put on furlough at the end of May ****. I worked at a newspaper for ** years.*The...
My payment is not showing on view my payment!
i can not log in to certify my benefits , gave password ,an social security. ides page...
You can't speak to a human being to resolve your issue.. I have not received my last we...

Help me with my issue

Illinois Department of Employment Security Customer Service Phone Number 847-981-7400 - Info & Statistics

Phone number to dial847-981-7400
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 5am-7:30pm EST
Best time to dial9:30am
Navigate phone maze to a humanDirect to human
Average wait3
Current wait7
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication83%
Quality of help92%
Customer votes527
Best phone number800-244-5631
Information last updatedThu Jan 14 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Illinois Department of Employment Security's 847-981-7400 Customer Service Number

This Illinois Department of Employment Security phone number is ranked #2 out of 2 because 1,158 Illinois Department of Employment Security customers tried our tools and information and gave us feedback after they called. The reason customers call 847-981-7400 is to reach the Illinois Department of Employment Security Customer Service department for problems like Eligibility question, Claims, Collecting benefits, Missed payments, File application. As far as we can tell, Illinois Department of Employment Security has call center locations in null and you can call during their open hours Mon-Fri 5am-7:30pm EST. Illinois Department of Employment Security has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 847-981-7400 and ways to call or contact Illinois Department of Employment Security with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Illinois Department of Employment Security

Calling Illinois Department of Employment Security at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 847-981-7400. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Illinois Department of Employment Security Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Illinois Department of Employment Security Once on the phone with Illinois Department of Employment Security's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Illinois Department of Employment Security in General

While 847-981-7400 is Illinois Department of Employment Security's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-244-5631 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Illinois Department of Employment Security help by calling them, is that other customers give their customer support at this number a 83% score for their communication skills and a 92% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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