Hyundai Phone Number

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800-633-5151
Customer service
Current Wait: 4 mins (4m avg)
Hours: Mon-Fri 5am-7pm, Sat-Sun 6:30am-3pm PST; best time to call: 9:30am
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Reasons customers like you called recently

Is there a recall on paint for **** Hyundai sonata?
Received notification of a seat belt recall for **** venue. Yet when I try to book it...
Sir, I am using the Hyundai i** Asta Automatic **** model hatchback fiery red.my proble...
I would to know if it is possible to take my new Venue with less than ** miles on a tri...
Information on preventative maintenance and warranties.
Need info for lifetime gas reimbursement from class action suit. Have participated prev...
Need info regarding the free lifetime gas for class action settlement
Had issues with dealership during my lease end buyout. Very unhappy with them, also don...
Request information on Navigation system. **** KONA -is malfunctioning! RESET radio w...
My name is Eyob Ayenachew from Addis Ababa, Ethiopia.**I bought Hyundai Kona **** car f...
Waited * months to get an appointment for oul change*They only gave apt for Saturday Se...
I bought a new **** Sonata Hybrid Blue, When the employee entered the initial informati...
Windshield replacement
Engine went out . Need loaner car or rental reimbursement
I am buying a tuscon hybrid, next week. But after reading many group chats I am alittle...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Hyundai's Phone-Based Customer Care

Hyundai is a major vehicle manufacturer that sells its vehicles in 193 countries. As an international seller of automotive products, it is not surprising that Hyundai gets a lot phone calls to its customer service centers.

Why do People Call Hyundai Customer Support?

People call Hyundai customer support for a range of reasons including:

  • Requesting roadside assistance
  • Questions about a warranty, parts or service
  • Reporting an experience with a Hyundai dealership
  • Questions about getting a vehicle replaced or service under a recall campaign
  • Questions about Hyundai financing of vehicles and Hyundai Motor Finance accounts

Best Practices for Calling Hyundai Customer Service

There are several things that you can do to help ensure that your concerns are addressed quickly and professionally by Hyundai:

  • Follow Hyundai's recommendations: Hyundai encourages consumers to work with local dealers when it comes to matters such as answering questions about a particular vehicle or having a vehicle serviced as part of a recall campaign.
  • Use the right phone number: Hyundai has different numbers for general customer service, Hyundai Motor Finance and roadside assistance.
  • Before calling, ensure that you have all relevant documentation in front of you. This documentation may include contracts, billing statements, warranties and previous correspondence with Hyundai or a Hyundai dealership.
  • Keep pen and paper handy so that you can take notes during your call.

How do Consumers Feel About Calling Hyundai Customer Service?

Media reports on issues between consumers and Hyundai tend to focus on disputes between car owners and dealerships. It appears that, in some cases, Hyundai and dealerships don't communicate well and this can leave consumers frustrated as they attempt to resolve issues with their vehicles.

What Kind of Issues can Hyundai Customer Service Representative Resolve?

Hyundai customer service representatives can resolve many issues over the phone, including providing details on warranties and contracts, researching financing issues, and addressing dealership issues.

What Can't Be Resolved With a Call to Hyundai Customer Service?

Mechanical problems with cars will have to be dealt with by a dealership's mechanics. While a customer service representative may be able to help troubleshoot performance issues or identify ways in which you aren't using a vehicle's features properly, you will, unfortunately, have to bring a car in for service if self-help doesn't work.

If you financed your vehicle through your own bank or another financing source, there may be little that Hyundai can do to help you with financing or payment issues.

What Should You Do If You Have an Unsuccessful Call with Hyundai?

If you get off the phone with Hyundai customer service and feel as though your questions were not answered or your issues were not resolved, don't give up. There are still things you can do to achieve a resolution.

  • First, review the notes that you took during your call. They may indicate an area of miscommunication that you can address in follow-up communications with Hyundai customer service.
  • Next, call Hyundai back. The next agent you speak to might have more training or experience and thus be in a better position to understand your concerns and resolve them.
  • If a second phone call doesn't work, try getting in touch with Hyundai another way. Hyundai offers email-based customer support through a website form.
  • Another option is to reach out to Hyundai customer service through social media. Social media specialists may be able to resolve your issue.
  • Your dealership may also be able to advocate for you. Get in touch with the dealership's general manager and ask for an in-person appointment. He or she may be able to contact Hyundai customer service on your behalf and get some answers or work out a satisfactory resolution.

Customer Number 800-633-5151 - by the Numbers

Phone number to dial800-633-5151
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 5am-7pm, Sat-Sun 6:30am-3pm PST
Best time to dial9:30am
Navigate phone maze to a humanPress 5, then 0
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email, web
Quality of communication85%
Quality of help70%
Customer votes783
Information last updatedSat Dec 03 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Hyundai's Best Toll-Free/800 Customer Phone Number

This is Hyundai's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hyundai agent. This phone number is Hyundai's Best Phone Number because 3,642 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-633-5151 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Hyundai first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Hyundai has 1 phone number. It's not always clear what is the best way to talk to Hyundai representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Hyundai - by phone or otherwise

While 800-633-5151 is Hyundai's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via consumeraffairs@hmausa.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Hyundai please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Hyundai.

What is GetHuman's Relationship to Hyundai?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hyundai. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Hyundai Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Hyundai contacts
Hyundai Phone NumberBEST
Hyundai Email Support
Hyundai Help Desk
General customer information

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