Howard Johnson Customer Service

Phone Number & Contact Info

Howard Johnson's Best Phone Number

800-407-9832
Toll-free·Calls Customer Service·Most popular Howard Johnson number
Q:

How do I talk to a live human at Howard Johnson?

A:Calling this Howard Johnson number should go right to a real human being
Q:

Does Howard Johnson offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Howard Johnson phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Howard Johnson number should go right to a real human being
In fact, much of this information on this page is superfluous because this Howard Johnson phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Howard Johnson operates the call center for this 800-407-9832 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Howard Johnson phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Howard Johnson staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Howard Johnson is Saturday. The most busy day to call is Wednesday, which averages 320% more phone calls by comparison. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Howard Johnson

In summation, the best day to call Howard Johnson is Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Howard Johnson

If you have time to do a bit of reading before you call Howard Johnson, we recommend you read over some of our problem-specific articles.

Are there accessible rooms available at Howard Johnson hotels?

Yes, Howard Johnson hotels offer accessible rooms to accommodate guests with special needs. These rooms are designed with accessibility features such as wider doorways, grab bars in the bathroom, and wheelchair-accessible pathways. These rooms may also include visual alarms, lower-height furniture, and other amenities to ensure a comfortable stay for guests with disabilities. To ensure availability, it is recommended to make a reservation in advance and specify the need for an accessible room. Howard Johnson strives to provide equal access to all guests and promotes inclusivity by ensuring these accessible rooms are available across their hotel locations.

Are pets allowed at Howard Johnson hotels?

Yes, Howard Johnson hotels are pet-friendly. We understand that pets are a part of your family, and we welcome them at our hotels. We have designated pet-friendly rooms available, ensuring a comfortable stay for both you and your furry friend. A small daily fee may apply. To guarantee a pet-friendly room, please make a reservation in advance and mention your pet's presence. However, we do have some guidelines in place to ensure a pleasant experience for all guests, including keeping pets on a leash or in a carrier while in public areas. Additionally, we kindly request that pets are not left unattended in the rooms. At Howard Johnson, we strive to provide a comfortable and inclusive atmosphere for all guests, including your pets.

What is the cancellation policy at Howard Johnson?

At Howard Johnson, our cancellation policy allows guests to cancel their reservations without any penalty up until 24 hours prior to their scheduled check-in. However, cancellations made within this 24-hour window will be subject to a cancellation fee equivalent to the first night's room rate. This policy applies to all room types and rates unless otherwise specified during the booking process. We understand that unforeseen circumstances can arise, so we highly recommend notifying us as soon as possible to avoid any potential charges. Please note that cancellations must be made directly with the hotel, either by phone or online through the reservation portal. We strive to provide flexibility while ensuring a fair policy for all our guests.

Top Howard Johnson customer service problems

Click the link above to get answers to just about any Howard Johnson customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Howard Johnson, and their purpose. Are any of these similar to the reason you are trying to call?
Checking reservation details: "I need to see if you have a reservation for Carrie Tolbert at the Houston Hobby Airport."
- From a call lasting 7m 5s , May 11, 2024 10:57 PM
Lack of towels and cleanliness: "There are no towels in the room, it's a very dirty place with thin sheets."
- From a call lasting 2m 22s , Apr 3, 2024 1:53 PM
Billing complaint: "These people charged me $184 instead of $84 for my stay."
- From a call lasting 4m 45s , Mar 18, 2024 12:53 AM
Issue with stay refund: "I had bed bugs in the room that chewed me all up and my deposit has not come back."
- From a call lasting 5m 28s , Mar 4, 2024 7:53 PM
Key card issue: "I got locked out of my room three nights in a row and can't get a key until eleven in the morning."
- From a call lasting 1m 32s , Feb 1, 2024 6:30 AM

Conclusion and closing notes

This is Howard Johnson's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Howard Johnson agent. This phone number is Howard Johnson's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-407-9832 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Howard Johnson first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Howard Johnson has 1 phone number. It's not always clear what is the best way to talk to Howard Johnson representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Howard Johnson. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Howard Johnson. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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