Hotels.com New Customer Concierge Phone Number

866-235-8814
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Talk to a reservations agent right away about what hotel deals and prices are available right now, and book over the phone. This reservations phone number is manned by Expedia, meaning you can also compare rates to other hotels.
Hotels.com's #1 Phone Number

Hotels.com New Customer Concierge Phone Number 866-235-8814 - Info & Statistics

Phone number to dial866-235-8814
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanTalk to a reservations agent right away about what hotel deals and prices are available right now, and book over the phone. This reservations phone number is manned by Expedia, meaning you can also compare rates to other hotels.
Average wait6
Current wait10
Rank (among phone numbers)2
Rank (overall)6
Alternate methodsphone or email or web
Quality of communication87%
Quality of help56%
Customer votes7,607
Best phone number800-346-8357
Information last updatedWed Oct 17 2018 08:00:00 GMT+0000 (UTC)

Hotels.com's 866-235-8814 New Customer Concierge Number

This Hotels.com phone number is ranked #2 out of 2 because 27,378 Hotels.com customers tried our tools and information and gave us feedback after they called. The reason customers call 866-235-8814 is to reach the Hotels.com New Customer Concierge department for problems like Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program. As far as we can tell, Hotels.com has call center locations in Philippines or El Salvador and you can call during their open hours 24 hours, 7 days. Hotels.com has 2 phone numbers and 6 different ways to get customer help. We've compiled information about 866-235-8814 and ways to call or contact Hotels.com with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Hotels.com

Calling Hotels.com at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Hotels.com New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Hotels.com's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Hotels.com's phone numbers against each other.

Contacting Hotels.com in General

While 866-235-8814 is Hotels.com's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-346-8357 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Hotels.com help by calling them, is that other customers give their customer support at this number a 87% score for their communication skills and a 56% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Hotels.com.

Hotels.com Contact Info

Other Hotels.com Phone Numbers

Customer Service800-346-8357

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