Horchow.com Customer Service

Phone Number & Contact Info

Horchow.com's Best Phone Number

877-944-9888
Toll-free·Calls Customer Service·Most popular Horchow.com number
Q:

How do I talk to a live human at Horchow.com?

A:Press 1
Q:

Does Horchow.com offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Horchow.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1

What are the hours and when should I call?

Horchow.com operates the call center for this 877-944-9888 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Horchow.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Horchow.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Horchow.com is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Horchow.com

In summation, the best day to call Horchow.com is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Horchow.com staffs the call center well on Friday.

Why Customers Call Horchow.com

Below is a sample of recent calls to Horchow.com, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting supervisor assistance: "I just need to talk to a supervisor about how I've been through to try and get these products."
- From a call lasting 17m 7s , Jan 12, 2024 8:09 PM

More Horchow.com Customer Service Contacts

There are of course other ways to contact Horchow.com customer service besides the phone. Below we list the best ones, by medium.

Horchow.com Customer Service Live Chat

horchow.com - Customer Service
Click "Online Chat" on the left
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Horchow.com provides this option.

Conclusion and closing notes

This is Horchow.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Horchow.com agent. This phone number is Horchow.com's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-944-9888 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Horchow.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Horchow.com has 1 phone number. It's not always clear what is the best way to talk to Horchow.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Horchow.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Horchow.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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