Horchow.com Customer FAQ
Top Answers & How-to Guides
What is Horchow.com's Phone Number?
The question we are asked most often is about how to talk to Horchow.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Horchow.com customer service, get an answer now.
Order Tracking
How do I track my order?
To track your order, simply log in to your account on our website and navigate to the "Order Status" section. There, you will find...
Return Policy
What is the return policy?
Our return policy at Horchow.com ensures our customers' satisfaction. If for any reason you are not completely content with your purchase,...
Privacy Policy
What is your privacy policy?
At Horchow.com, we value your privacy and are committed to protecting your personal information. Our privacy policy outlines the ways...
Gift Cards
Are gift cards available?
Yes, gift cards are available on Horchow.com. We offer gift cards as a convenient and versatile gifting option for any occasion. With...
Gift Wrapping
Do you offer gift wrapping?
Yes, we offer gift wrapping services for selected items on our website. When you add a product to your cart, you will be given the...
Catalog Requests
Can I request a catalog?
Yes, you can request a catalog from Horchow.com. If you prefer to browse our wide range of luxury home furnishings, decor, and accessories...
Help me with my Horchow.com customer service issue
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