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How can I cancel or change my order?

Asked 2 years ago
To cancel or change an order with Horchow.com, it is important to act quickly, as orders are often processed shortly after they are placed. When navigating to the website, you can usually find specific information regarding order management in the customer service or frequently asked questions section. Here you may discover the procedures related to cancellations and changes, including any time frames or conditions that apply. Typically, cancellations may be straightforward if the order has not yet entered the shipping process. If you wish to change an order, the options may vary depending on the status of the order at the time you make the request. Additionally, it is essential to have your order details readily available, such as the order number and any information related to the items. For the most accurate and detailed guidance, reviewing the current web page concerning order modification will provide the necessary instructions. This will ensure you receive the most up-to-date policies and procedures for managing your order effectively.
Answered Jul 30th 2025

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