HomeAdvisor Customer Service

Phone Number & Contact Info

HomeAdvisor's Best Phone Number

Toll-free·Calls Customer Service·Most popular HomeAdvisor number

How do I talk to a live human at HomeAdvisor?

A:Calling this HomeAdvisor number should go right to a real human being

Does HomeAdvisor offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6am-5pm, Sat-Sun 7am-4pm MST. The least busy day is Friday, and the most busy day is Monday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

HomeAdvisor Customer Phone Numbers

New Customer Concierge

Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this HomeAdvisor phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this HomeAdvisor number should go right to a real human being
Below are some clips we've found from HomeAdvisor's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for contacting Angie. Your call may be recorded for quality purposes. An adviser will be with you shortly.
If you're a homeowner calling to get support, please press one.
If you are a pro calling on behalf of a business, please press two."
Excerpt from a call with HomeAdvisor
Monday, February 19, 2024 4:21 PM
In fact, much of this information on this page is superfluous because this HomeAdvisor phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

HomeAdvisor operates the call center for this 877-800-3177 phone number Mon-Fri 6am-5pm, Sat-Sun 7am-4pm MT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 52 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this HomeAdvisor phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like HomeAdvisor staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call HomeAdvisor is Friday. The most busy day to call is Monday, which averages 350% more phone calls by comparison. Again, this is based on a sample of 52 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call HomeAdvisor

In summation, the best day to call HomeAdvisor is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that HomeAdvisor staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call HomeAdvisor

If you have time to do a bit of reading before you call HomeAdvisor, we recommend you read over some of our problem-specific articles.

Is HomeAdvisor free to use?

Yes, HomeAdvisor is free to use. Homeowners can sign up for a free account on the platform and have access to a variety of features without any charges. This includes browsing and viewing service professionals' profiles, reading reviews, and requesting quotes for their specific projects. Additionally, users can utilize the HomeAdvisor Cost Guide which provides estimated costs for various home improvement and repair projects. While using the site is free, there may be costs associated with hiring a service professional, as homeowners negotiate and hire directly with the professionals. HomeAdvisor also offers a premium membership called HomeAdvisor Pro, which provides additional benefits and tools to service professionals for a monthly fee.

How does HomeAdvisor work?

HomeAdvisor is an online platform that connects homeowners with trusted professionals for their home improvement needs. It works in a simple and convenient way. First, homeowners provide details about their project, such as the type of service required, project size, and location. Then, HomeAdvisor matches these homeowners with qualified professionals in their area. Homeowners can browse through the profiles of these professionals, read reviews from other homeowners, and compare quotes. After selecting a professional, homeowners can schedule appointments and communicate directly with them through the platform. HomeAdvisor also offers a variety of resources and tools to help homeowners with their projects, such as cost calculators and project guides. Overall, HomeAdvisor simplifies the process of finding and hiring reliable professionals, ensuring a smooth and successful home improvement experience.

What services does HomeAdvisor offer?

HomeAdvisor offers a wide range of services for homeowners. We connect homeowners with trusted, local professionals in various home improvement and maintenance categories. Our services cover nearly every aspect of home improvement, including remodeling, renovations, repairs, and installations. Whether you need a plumber, electrician, carpenter, painter, or any other type of contractor, HomeAdvisor can help you find the right professional for your project. We also offer services for landscaping, roofing, flooring, HVAC, and more. With HomeAdvisor, you can easily access a network of qualified and prescreened professionals, compare quotes, read reviews, and schedule appointments. Our goal is to make the process of finding reliable and skilled professionals as simple and hassle-free as possible for homeowners.

Top HomeAdvisor customer service problems

Click the link above to get answers to just about any HomeAdvisor customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More HomeAdvisor Customer Service Contacts

There are of course other ways to contact HomeAdvisor customer service besides the phone. Below we list the best ones, by medium.

HomeAdvisor Customer Service Live Chat

homeadvisor.com - Customer Service
Use this link to chat live with a rep
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, HomeAdvisor provides this option.

HomeAdvisor Customer Help Desk / Web Support

homeadvisor.com - Customer Service
Online customer service support
As a last, sometimes only, resort- HomeAdvisor customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is HomeAdvisor's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HomeAdvisor agent. This phone number is HomeAdvisor's best phone number because 1,218 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-800-3177 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call HomeAdvisor first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, HomeAdvisor has 2 phone numbers. It's not always clear what is the best way to talk to HomeAdvisor representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for HomeAdvisor. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HomeAdvisor. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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