HomeAdvisor Customer Service

Phone Number & Contact Info

HomeAdvisor's Best Phone Number

877-800-3177
Toll-free·Calls Customer Service·Most popular HomeAdvisor number·We talk to customer service for you·Skip the wait on hold·Call now
Q:

How do I talk to a live human at HomeAdvisor?

A:Calling this HomeAdvisor number should go right to a real human being. You can also use our free service that can talk to HomeAdvisor for you and report back.
Q:

Does HomeAdvisor offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6am-5pm, Sat-Sun 7am-4pm MST. The least busy day is Sunday, and the most busy day is Monday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

HomeAdvisor Customer Phone Numbers

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for HomeAdvisor below.

Let us call and talk to HomeAdvisor for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this HomeAdvisor phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this HomeAdvisor number should go right to a real human being
Below are some clips we've found from HomeAdvisor's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for contacting Angie. Your call may be recorded for quality purposes. An adviser will be with you shortly.
If you're a homeowner calling to get support, please press one.
If you are a pro calling on behalf of a business, please press two."
Excerpt from a call with HomeAdvisor
Monday, February 19, 2024 4:21 PM
In fact, much of this information on this page is superfluous because this HomeAdvisor phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

HomeAdvisor operates the call center for this 877-800-3177 phone number Mon-Fri 6am-5pm, Sat-Sun 7am-4pm MT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 86 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the HomeAdvisor call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this HomeAdvisor phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like HomeAdvisor staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call HomeAdvisor is Sunday. The most busy day to call is Monday, which averages 3300% more phone calls by comparison. Again, this is based on a sample of 86 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call HomeAdvisor

In summation, the best day to call HomeAdvisor is Friday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that HomeAdvisor staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call HomeAdvisor

If you have time to do a bit of reading before you call HomeAdvisor, we recommend you read over some of our problem-specific articles.

Is HomeAdvisor free to use?

Yes, HomeAdvisor is free to use. Homeowners can sign up for a free account on the platform and have access to a variety of features without any charges. This includes browsing and viewing service professionals' profiles, reading reviews, and requesting quotes for their specific projects. Additionally, users can utilize the HomeAdvisor Cost Guide which provides estimated costs for various home improvement and repair projects. While using the site is free, there may be costs associated with hiring a service professional, as homeowners negotiate and hire directly with the professionals. HomeAdvisor also offers a premium membership called HomeAdvisor Pro, which provides additional benefits and tools to service professionals for a monthly fee.

How does HomeAdvisor work?

HomeAdvisor is an online platform that connects homeowners with trusted professionals for their home improvement needs. It works in a simple and convenient way. First, homeowners provide details about their project, such as the type of service required, project size, and location. Then, HomeAdvisor matches these homeowners with qualified professionals in their area. Homeowners can browse through the profiles of these professionals, read reviews from other homeowners, and compare quotes. After selecting a professional, homeowners can schedule appointments and communicate directly with them through the platform. HomeAdvisor also offers a variety of resources and tools to help homeowners with their projects, such as cost calculators and project guides. Overall, HomeAdvisor simplifies the process of finding and hiring reliable professionals, ensuring a smooth and successful home improvement experience.

What services does HomeAdvisor offer?

HomeAdvisor offers a wide range of services for homeowners. We connect homeowners with trusted, local professionals in various home improvement and maintenance categories. Our services cover nearly every aspect of home improvement, including remodeling, renovations, repairs, and installations. Whether you need a plumber, electrician, carpenter, painter, or any other type of contractor, HomeAdvisor can help you find the right professional for your project. We also offer services for landscaping, roofing, flooring, HVAC, and more. With HomeAdvisor, you can easily access a network of qualified and prescreened professionals, compare quotes, read reviews, and schedule appointments. Our goal is to make the process of finding reliable and skilled professionals as simple and hassle-free as possible for homeowners.

Top HomeAdvisor customer service problems

Click the link above to get answers to just about any HomeAdvisor customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More HomeAdvisor Customer Service Contacts

There are of course other ways to contact HomeAdvisor customer service besides the phone. Below we list the best ones, by medium.

HomeAdvisor Customer Service Live Chat

homeadvisor.com - Customer Service
Use this link to chat live with a rep
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, HomeAdvisor provides this option.

HomeAdvisor Customer Help Desk / Web Support

homeadvisor.com - Customer Service
Online customer service support
As a last, sometimes only, resort- HomeAdvisor customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is HomeAdvisor's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HomeAdvisor agent. This phone number is HomeAdvisor's best phone number because 1,218 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-800-3177 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call HomeAdvisor first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, HomeAdvisor has 2 phone numbers. It's not always clear what is the best way to talk to HomeAdvisor representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for HomeAdvisor. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HomeAdvisor. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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