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HomeAdvisor Customer FAQ

Top Answers & How-to Guides

What is HomeAdvisor's Phone Number?

The question we are asked most often is about how to talk to HomeAdvisor customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent HomeAdvisor Customer Questions

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Service Information

What services does HomeAdvisor offer?

HomeAdvisor connects homeowners with local service professionals for home improvement projects like plumbing, electrical work,...
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Are there resources available for DIY home projects on HomeAdvisor?

HomeAdvisor provides extensive resources for DIY enthusiasts, including articles, guides, tips, and project cost guides. Users...
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What types of home improvement projects can I find contractors for?

HomeAdvisor assists homeowners in locating contractors for many projects, including kitchen and bathroom upgrades, roofing,...
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Usage and Costs

Is HomeAdvisor free to use?

HomeAdvisor provides homeowners with free access to features like searching for local professionals and reading reviews. While...
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What payment options are available on HomeAdvisor?

HomeAdvisor acts as a connection point between homeowners and service providers, not handling payments directly. Homeowners...
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What information do I need to provide to use HomeAdvisor?

To use HomeAdvisor effectively, users should provide their location, service type, project details, and preferences. Creating...
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Contractor Trust and Quality

Can I trust the contractors I find on HomeAdvisor?

HomeAdvisor aims to connect users with reliable contractors through a vetting process that includes background checks and...
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What measures does HomeAdvisor take to ensure contractor quality?

HomeAdvisor employs a rigorous vetting process for contractors that includes background checks for licensing and insurance....
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How does HomeAdvisor handle disputes between clients and contractors?

HomeAdvisor takes client-contractor disputes seriously and promotes direct communication for resolution. If that fails, they...
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Appointment Management

Can I cancel or reschedule an appointment made through HomeAdvisor?

HomeAdvisor allows users to manage appointments easily, enabling them to cancel or reschedule by logging into their account....
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Can I get quotes from multiple contractors through HomeAdvisor?

HomeAdvisor allows users to receive quotes from multiple contractors by matching them with local professionals based on their...
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Can I save my favorite contractors on HomeAdvisor?

HomeAdvisor enables users to save preferred contractors for future reference, which is beneficial for comparing service...
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Contractor Selection Process

Can I request a specific type of contractor on HomeAdvisor?

HomeAdvisor enables users to request specific contractor types by allowing them to enter project details and service needs....
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How can I filter contractors based on my project needs?

HomeAdvisor provides tools to help users find contractors tailored to their project needs. By inputting details like project...
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What should I expect during the contractor selection process?

During the contractor selection process, one should clarify project needs, search for local professionals, and request quotes...
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Reviews and Complaints

How can I find a contractor's reviews on HomeAdvisor?

To find contractor reviews on HomeAdvisor, visit their homepage, enter the desired service and location in the search bar, and...
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What happens if I have a complaint about a contractor?

If a complaint arises regarding a contractor, it is crucial to compile all related documents and then directly contact the...
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What are the benefits of using HomeAdvisor compared to other services?

HomeAdvisor stands out due to its extensive network of pre-screened professionals, simplifying the search for home services....
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We look to the HomeAdvisor issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
HomeAdvisor issues reported to GetHuman
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