Hisense Appliances Phone Number

Call Hisense Appliances customer service faster with GetHuman

  • Calls Hisense Appliances's Customer Service department
  • The average hold time is 4m
  • Hours are Mon-Fri 9am-9pm, Sat-Sun 9am-6pm EST
  • The best time to call is 10:45am
  • Popular issues for this call center: Where to buy, Complaint, Technical support, Repairs, and Returns.
  • Reach a live Hisense Appliances agent: Direct to a human
  • What you hear when you call: Product or service requests, press 1. Lowe's representatives calling about store return requests or products, press 2.

Calling Hisense Appliances Customer Care at 888-935-8880

Aug 30, 2023

My refrigerator stopped cooling, so the first thing I did was look up the number to call Hisense Appliances. It sounds like it is running, but nothing is actually cooling, and I had to toss my food. Therefore, I needed to talk to someone and get a resolution quickly. Immediately a recorded message thanked me for calling Hisense Appliances and asked me to press 1 if I wanted service in English. 

After I pressed 1, it advised me to be in front of the product that I was calling about and to have the model number, serial number and manufacturer date available. I had some of that information, but my fridge is pushed into a corner, so I decided to just wait and see if what I had would be enough before worrying about that. 

The next directory told me to press 1 for questions about products or services. Lowe's reps could press 2. I pressed 1 and then reached another directory, which asked me to press 1 for questions about Hisense products, press 2 for questions about Toshiba TVs or press 3 for information about Sharp TVs. I didn't pay much attention because I had already pressed 1 to talk about Hisense products. 

It then instructed me to press 1 for information about TVs, press 2 for information about Laser TVs, press 3 for information about fridges or press 4 for anything else. 

I pressed 3, and then an AI representative introduced herself as Jennifer and said that if my freezer was not working, she had a few things that I could try. It was a useful list, but I had already tried most of these things. She suggested that I check the door and the seal to make sure it was fully closed, adjust the temperature of the fridge, clean the condenser coils or attempt to unplug it for 30 seconds and then plug it in again to see if it would power on. 

She then said that if an issue persisted, "Please get a copy of the receipt and call back." Then it just went to dead space, which was puzzling because if I called back, I would follow the same path and end up here again. I randomly thought I would try talking to her and requested to "speak to an agent."

To my surprise, it worked, and they said they would place me on a brief hold to talk to a customer representative. The message told me my call would be answered in less than 1 minute, and it was about 20 seconds before a very helpful agent picked up the phone. In total, I was able to speak to an agent in about 4 and a half minutes. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Reasons customers like you called recently

I bought a tv **inch HiSense from lidl and it came with one stand . What should I do ?
I cannot get the app store to work and I cannot get Pluto tv on my tv
My Hisense UHD **inch smart tv, comes on properly, after about **-**minutes watching a...
I have a Hisense refrigerator that was purchased in July **** - not even * *** years ol...
My Tv is not responding to the remote not battery fault and the blue light that show ar...
I want to unlock bootloader for my Hisense H** lite .I'm having trouble
Hello. I just bought a new *kg hisense washing machine with inverter motor. **After unb...
i can not use my TV because it will not allow me to connect to my altice account, could...
How can l change my Tv screen because it has a crack and it has turn black
I bought my **" TV a year and a half ago. In the past week I noticed that the left side...
I bought the Hisense fridge ** months ago. I just discovered the condenser is leaking...
Hisense fridge H***BMIWD is heating on the sides from the outside, water leaking from t...
Can't connect my Rouku TV to the internet
I can't get my hisense television to work as there is a hisense smart tv logo froslzen...
** Malcolm Blvd Apt. **C*New York, NY ******R*****@***.com**** ***-**** H...

Hisense Appliances Customer Phone Number 888-935-8880 - Stats

Phone number to dial888-935-8880
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-9pm, Sat-Sun 9am-6pm EST
Best time to dial10:45am
Average wait4 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, email, chat
Quality of communication83%
Quality of help70%
Customer votes318
Information last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Hisense Appliances's Best Toll-Free/800 Customer Phone Number

This is Hisense Appliances's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hisense Appliances agent. This phone number is Hisense Appliances's Best Phone Number because 3,036 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-935-8880 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Hisense Appliances first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email or chat. In total, Hisense Appliances has 2 phone numbers. It's not always clear what is the best way to talk to Hisense Appliances representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Hisense Appliances?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hisense Appliances. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Appliances Customer Service877-465-3566

Beyond the Phone Number

There are other ways to get in touch with Hisense Appliances, including live chat and email and their website / help desk. Visit our Hisense Appliances Customer Service page for more information.
Hisense Appliances Customer Service

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