HigherOne Phone Number

Call HigherOne customer service faster with GetHuman

Customer service
  • Calls HigherOne's Customer Service department
  • The average hold time is 17m
  • The current wait is approximately 17m
  • Hours are Mon-Fri 8am-11pm EST
  • The best time to call is 9:30am
  • Popular issues for this call center: Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, and Extension.
  • Reach a live HigherOne agent: Press 1 for English, must choose option 1-3, then don't press anything, just hold on the line until you are transferred.
  • What you hear when you call: Bank Mobile - For existing customer account holder, press 1. If you are not an existing account holder, press 2. If you are a merchant verifying a check, press 3.

Reasons customers like you called recently

Need help with status of claim
I have a balance left on my higher one card I was unaware of. A check was sent to an ol...
Hi my name is Blanca Jimenez. I was just going to say that myvcccd card is expired and...
My name is Natalie Labovitz and I was going through old papers and found a check from h...
I hvent recvd a new card im an old student returning in jan
Amount of money and what the check was for.

HigherOne Customer Phone Number 855-327-9411 - Stats

Phone number to dial855-327-9411
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-11pm EST
Best time to dial9:30am
Average wait17 minutes
Current wait17 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter
Quality of communication74%
Quality of help72%
Customer votes748
Information last updatedTue Dec 05 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

HigherOne's Best Toll-Free/800 Customer Phone Number

This is HigherOne's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HigherOne agent. This phone number is HigherOne's Best Phone Number because 6,678 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-327-9411 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call HigherOne first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, HigherOne has 1 phone number. It's not always clear what is the best way to talk to HigherOne representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting HigherOne - by phone or otherwise

While 855-327-9411 is HigherOne's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://bankmobile.custhelp.com/app/home for Customer Service. If you think this information is inaccurate or know of other ways to contact HigherOne please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for HigherOne.

What is GetHuman's Relationship to HigherOne?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like HigherOne. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with HigherOne, including their website / help desk and their Twitter handle. Visit our HigherOne Customer Service page for more information.
HigherOne Customer ServiceHigherOne Call-back Service

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