HigherOne Phone Number

Calling HigherOne customer service faster by GetHuman

800-635-0120
Customer service
Current Wait: 6 mins (3m avg)
Hours: Mon-Fri 8am-11pm EST; best time to call: 3:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 6

Reasons customers like you called recently

I have a refund on unclaimed property. I wanted to inquire as to the amount
I need to order a new student aid higher one card
i have a problem with ID Theft that i need to resolve
I hvent recvd a new card im an old student returning in jan
Amount of money and what the check was for.
In **** I was enrolled in the local community college while I was on delayed enlistment...
See more recent reasons for calling

Help me with my issue

Customer Number 800-635-0120 - by the Numbers

Phone number to dial800-635-0120
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-11pm EST
Best time to dial3:30pm
Navigate phone maze to a humanPress 6
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, twitter
Quality of communication79%
Quality of help71%
Customer votes444
Information last updatedWed Aug 12 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

HigherOne's Best Toll-Free/800 Customer Phone Number

This is HigherOne's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HigherOne agent. This phone number is HigherOne's Best Phone Number because 6,678 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-635-0120 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call HigherOne we recommend you tell us what issue you are having and then possibly contact them via phone or web or twitter. In total, HigherOne has 3 phone numbers. It's not always clear what is the best way to talk to HigherOne representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting HigherOne - by phone or otherwise

While 800-635-0120 is HigherOne's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other HigherOne customers, is by calling their 855-327-9411 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact HigherOne please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for HigherOne.

What is GetHuman's Relationship to HigherOne?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like HigherOne. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

HigherOne Contact Info

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