HigherOne Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about HigherOne customer service, archive #1. It includes a selection of 1 issue(s) reported March 18, 2016 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have encountered an ID hold on my account due to a lack of proper documentation at my school. This holds up $[redacted] and my pay check. I am unable to address this at school. I was informed over the phone that the ID hold would be removed after updating my payroll and refund preferences, but it remains. I urgently need to have the funds sent to me via check and close the account as I have overdue bills to settle.
Reported by GetHuman5800 on vendredi 18 mars 2016 15:46
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