© GetHuman Inc.

HigherOne Customer FAQ

Top Answers & How-to Guides

What is HigherOne's Phone Number?

The question we are asked most often is about how to talk to HigherOne customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How long does it take for funds to be available in my HigherOne account after a deposit?

The availability of funds in a HigherOne account after a deposit depends on the deposit type and processing times. Direct...

What identification is needed to open a HigherOne account?

To establish an account with HigherOne, one typically needs a valid photo ID, such as a passport or driver's license, along...
Ask any question you have about HigherOne customer service, get an answer now.
Contact HigherOne customer service

Recent HigherOne Customer Questions

Help me with my HigherOne customer service issue

General Information

What is HigherOne?

HigherOne, LLC is a financial services firm that focuses on aiding colleges and universities with student finance solutions....
Read more

What services does HigherOne provide?

HigherOne offers an array of financial solutions designed for students and educational institutions, including the OneCard for...
Read more

What identification is needed to open a HigherOne account?

To establish an account with HigherOne, one typically needs a valid photo ID, such as a passport or driver's license, along...
Read more

Transactions and Fees

Can I use HigherOne to make online purchases?

HigherOne supports online purchasing through accounts like the OneAccount and One Card, which feature debit card capabilities....
Read more

What are the fees associated with using HigherOne?

HigherOne has various fees that may apply to their services, like ATM usage, foreign transactions, overdrafts, and monthly...
Read more

Are there any transaction limits for HigherOne accounts?

HigherOne accounts can have different transaction limits depending on the account type and its terms. These limits may apply to...
Read more

Can I link my HigherOne account to my bank account?

Yes, HigherOne accounts typically allow linking to external bank accounts for fund transfers. Users can start this process via...
Read more

Security and Support

How long does it take for funds to be available in my HigherOne account after a deposit?

The availability of funds in a HigherOne account after a deposit depends on the deposit type and processing times. Direct...
Read more

How do I report a lost or stolen HigherOne card?

To report a lost or stolen HigherOne card, individuals should act quickly to safeguard their information and funds. They can...
Read more

What should I do if I encounter an error while using my HigherOne card?

When encountering an error with a HigherOne card, users should verify correct usage, check for expired cards, and ensure...
Read more

Account Management

What should I do if I forgot my HigherOne account password?

To recover a forgotten HigherOne password, visit the login page and use the password recovery link. Enter your account details...
Read more

How can I access my HigherOne account statement?

To access statements from HigherOne, users need to log in to their online account and find the section for statements or...
Read more

How can I close my HigherOne account?

To close an account with Higher One, one must clear pending transactions, transfer remaining funds, and then contact Higher One...
Read more
We look to the HigherOne issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
HigherOne issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!