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Hardee's Customer Service

Phone Number & Contact Info

Hardee's's Best Phone Number

877-799-7827
Toll-free·Calls Customer Service·Most popular Hardee's number
Free tools for easier calling
Q:

How do I talk to a live human at Hardee's?

A:Press 2. Our free phone can also navigate phone menus to get a live human at Hardee's for you.
Q:

Does Hardee's offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-7pm CST. The least busy day is Thursday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 89 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Hardee's below.

Let us call and talk to Hardee's for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Hardee's phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2
Below are some clips we've found from Hardee's's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Hi. You've reached Carl's Jr and Hardee's guest relations.
Our voice mailbox is no longer in service.
However, we'd be happy to assist please enter at least the first three letters of the person's last name."
Excerpt from a call with Hardee's
Monday, December 2, 2024 5:00 PM

What are the hours and when should I call?

Hardee's operates the call center for this 877-799-7827 phone number Mon-Fri 7am-7pm CT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 647 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Hardee's call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hardee's phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hardee's staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Hardee's is Thursday. The most busy day to call is Tuesday, which averages 54% more phone calls by comparison. Again, this is based on a sample of 647 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Quietest
Fri

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Hardee's

In summation, the best day to call Hardee's is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hardee's staffs the call center well on Thursday.

Why Customers Call Hardee's

If you have time to do a bit of reading before you call Hardee's, we recommend you read over some of our problem-specific articles.

What are Hardee's breakfast hours?

Hardee's breakfast hours vary by location, with most restaurants serving breakfast from 6:00 am to 10:30 am on weekdays, and until 11:00 am on weekends. However, it is recommended to check the specific hours of your local Hardee's by using the store locator feature on their website or contacting the restaurant directly. This will ensure that you have accurate information regarding the breakfast hours at your nearest Hardee's. Whether you're an early riser or prefer a leisurely brunch, Hardee's aims to satisfy your breakfast cravings within their designated morning hours. Start your day off right with Hardee's delicious breakfast menu items, but be sure to plan your visit accordingly to enjoy their breakfast offerings at the appropriate times.

What are the popular menu items at Hardee's?

At Hardee's, our menu offers a variety of mouthwatering options that are bound to satisfy your cravings. Among our popular menu items, our charbroiled Thickburgers stand out, crafted with premium Angus beef and cooked to perfection, they are a fan favorite. Another crowd-pleaser is our Hand-Breaded Chicken Tenders, made with tender chicken breast and a crispy, golden coating. For those seeking a morning boost, our Made from Scratch Biscuits are a beloved choice, whether you prefer them as part of our tasty breakfast platters or as a standalone treat. And let's not forget our delectable Hand-Scooped Ice Cream Shakes that come in a range of delightful flavors. These are just a few of the beloved items enjoyed by Hardee's enthusiasts nationwide, guaranteeing a delicious dining experience every time you visit.

Does Hardee's offer delivery service?

Yes, Hardee's does offer delivery service. We understand the convenience of having your favorite Hardee's meals delivered right to your doorstep. To make use of this service, simply download our mobile app or visit our website and select the delivery option. Enter your address, browse our menu, and customize your order to your liking. Once your order is placed, our dedicated team will promptly prepare your meal using the highest quality ingredients. Our reliable delivery partners will then ensure that your food arrives hot and fresh at your specified location. Please note that delivery availability may vary based on your location, so check our app or website for more information. Enjoy Hardee's flavors from the comfort of your home!

Top Hardee's customer service problems

Click the link above to get answers to just about any Hardee's customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Hardee's is extracted from issues that customers have reported to GetHuman.
Hardee's issues reported to GetHuman

More Hardee's Customer Service Contacts

There are of course other ways to contact Hardee's customer service besides the phone. Below we list the best ones, by medium.

Hardee's Customer Help Desk / Web Support

hardees.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Hardee's customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Hardee's's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hardee's agent. This phone number is Hardee's's best phone number because 768 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-799-7827 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Hardee's first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Hardee's has 1 phone number. It's not always clear what is the best way to talk to Hardee's representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Hardee's. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hardee's. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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