Halifax Customer Service

Phone Number & Contact Info

Halifax's Best Phone Number

Calls Customer Service·Most popular Halifax number

How do I talk to a live human at Halifax?

A:At every prompt, press 8. Takes about six presses.

Does Halifax offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

Halifax Customer Phone Numbers

Customer Service

+44 113 380 9574
24 hours, 7 days · Press *09 but also local call hany if ringing off a mobile ·

Customer Service

24 hours, 7 days · Press *09 ·

Customer Service

0845 600 6001
24 hours, 7 days · Try star-hash-star ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Halifax phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: At every prompt, press 8. Takes about six presses.

What are the hours and when should I call?

Halifax operates the call center for this 0845-7203040 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 2,383 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Halifax phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Halifax staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Halifax is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 2,383 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Halifax

In summation, the best day to call Halifax is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Halifax number, but it is also the day with the shortest hold times.

Why Customers Call Halifax

If you have time to do a bit of reading before you call Halifax, we recommend you read over some of our problem-specific articles.

What is the interest rate on Halifax savings accounts?

At Halifax, our savings accounts offer competitive interest rates that are subject to change. The exact interest rate for our savings accounts can vary and is determined based on several factors, including the type of account and market conditions. You can find the most up-to-date interest rates for our savings accounts on our website or by contacting our customer service team. We strive to provide our customers with attractive rates that help them maximize their earnings and reach their financial goals. So, whether you're saving for a rainy day or planning for the future, Halifax offers a range of savings accounts with interest rates designed to meet your needs.

Can I access Halifax Online Banking on my mobile phone?

Yes, you can access Halifax Online Banking on your mobile phone. Halifax offers a convenient mobile banking app that is compatible with both iOS and Android devices. With this app, you can securely access your accounts, check balances, view transaction history, transfer money, pay bills, and manage your finances anytime and anywhere. The app provides a user-friendly interface and is designed to offer a seamless banking experience on your mobile phone. You can also set up text alerts and notifications to stay informed about your account activity. Halifax's mobile banking app ensures convenience, flexibility, and enhanced control over your finances while on the go.

What are the opening hours for Halifax branches?

The opening hours for Halifax branches may vary depending on the specific location. However, most branches typically follow a standard schedule. On weekdays, branches are generally open from 9:00 am to 5:00 pm. Some branches may have extended hours, staying open until 6:00 pm on certain days. Additionally, many branches offer Saturday banking services as well, typically operating from 9:00 am to 1:00 pm. However, it is advisable to check the specific branch's opening hours on the Halifax website or contact their customer service for accurate and up-to-date information.

Top Halifax customer service problems

Click the link above to get answers to just about any Halifax customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Halifax Customer Service Contacts

There are of course other ways to contact Halifax customer service besides the phone. Below we list the best ones, by medium.

Halifax Customer Help Desk / Web Support

halifax.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- Halifax customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Halifax's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Halifax agent. This phone number is Halifax's best phone number because 14,298 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0845-7203040 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Halifax first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Halifax has 4 phone numbers. It's not always clear what is the best way to talk to Halifax representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Halifax. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Halifax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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