Haier Appliances Customer Service

Phone Number & Contact Info

Haier Appliances's Best Phone Number

800-799-3396
Toll-free·Calls Customer Service·Most popular Haier Appliances number·We talk to customer service for you·Skip the wait on hold·Call now
Q:

How do I talk to a live human at Haier Appliances?

A:Direct to a human You can also use our free service that can talk to Haier Appliances for you and report back.
Q:

Does Haier Appliances offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 8am-7pm EST. The least busy day is Thursday, and the most busy day is Monday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. You can skip the hold time for free.

Haier Appliances Customer Phone Numbers

Existing Customers

877-337-3639
Toll-free · Mon-Fri 8am-8pm, Sat 8am-7pm EST · Press 1, then press 2. Representative will come on the line. · For digital products concerns, please call 1-844-288-8040. For questions or concerns about appliances, please remain on the line. · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Haier Appliances below.

Let us call and talk to Haier Appliances for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Haier Appliances phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human
Below are some clips we've found from Haier Appliances's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Hey. Thank you for calling Hire Appliances personal shopper line. We're here to help you find and order the right appliance for your space. Please listen carefully as our menu options have recently changed. Are you calling to purchase an appliance and need shopping assistance? Have you already purchased an appliance from our website and have an order number starting with DTC? If yes, press one. If no, press two. If you know the extension of the person you are trying to reach, press one.
Otherwise, please stay on the line.
Please enter the five digit extension number."
Excerpt from a call with Haier Appliances
Tuesday, May 28, 2024 1:17 PM

The first phone menu

"Hey. Thank you for calling Hire Appliances personal shopper line. We're here to help you find and order the right appliance for your space. Please listen carefully as our menu options have recently changed. Are you calling to purchase an appliance and need shopping assistance?
Have you already purchased an appliance from our website and have an order number starting with d t If yes, press one.
If no, press two."
Excerpt from a call with Haier Appliances
Thursday, May 30, 2024 9:04 AM

What are the hours and when should I call?

Haier Appliances operates the call center for this 800-799-3396 phone number Mon-Fri 8am-8pm, Sat 8am-7pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 84 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Haier Appliances call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Haier Appliances phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Haier Appliances staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Haier Appliances is Thursday. The most busy day to call is Monday, which averages 55% more phone calls by comparison. Again, this is based on a sample of 84 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Quietest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Haier Appliances

In summation, the best day to call Haier Appliances is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Haier Appliances staffs the call center well on Thursday.

Why Customers Call Haier Appliances

If you have time to do a bit of reading before you call Haier Appliances, we recommend you read over some of our problem-specific articles.

What is the expected lifespan of Haier America appliances?

The expected lifespan of Haier America appliances varies depending on several factors, including usage, maintenance, and model. However, we strive to ensure that our appliances are built to last. On average, our appliances have a lifespan of 10-15 years. With proper care and regular maintenance, they can even last longer. It is important to follow the manufacturer's guidelines for cleaning, maintenance, and usage to maximize the lifespan of your appliance. Additionally, registering your appliance for warranty coverage can provide added protection and peace of mind. If you experience any issues, our dedicated customer support team is always here to assist you with any concerns or questions you may have.

Can Haier America appliances be used internationally?

Yes, Haier America appliances can be used internationally. Haier is a globally recognized brand and their appliances are designed to meet various international standards and voltage requirements. However, it is essential to check the specific product's compatibility with the foreign country's electrical system and ensure the necessary adapters or voltage converters are used if needed. Haier offers a wide range of appliances including refrigerators, washing machines, air conditioners, and more, which are suitable for international use. It is recommended to consult the product manual or contact Haier customer support for accurate information regarding the usage of Haier appliances outside of the United States.

Do Haier America appliances come with user manuals?

Yes, Haier America appliances are accompanied by user manuals. We understand the importance of providing comprehensive information to customers to ensure smooth and efficient usage of our products. Each Haier appliance includes a detailed and easy-to-understand user manual. These manuals outline important safety guidelines, installation procedures, operational instructions, maintenance tips, troubleshooting assistance, and more. Our user manuals are designed to address any queries or concerns that customers may have, allowing them to maximize the benefits and lifespan of their Haier appliances. Whether it's a refrigerator, washing machine, air conditioner, or any other Haier product, rest assured that a user manual will be included to assist you throughout your ownership experience.

Top Haier Appliances customer service problems

Click the link above to get answers to just about any Haier Appliances customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Haier Appliances, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about ordering parts: "Can I order a part for a Haier AC unit?"
- From a call lasting 15m 22s , Jan 25, 2024 11:57 PM
Ordering replacement part: "I have a higher AC and heating unit, the motor control stopped working, how can I get another one sent out?"
- From a call lasting 6m 22s , Jan 25, 2024 8:19 PM

More Haier Appliances Customer Service Contacts

There are of course other ways to contact Haier Appliances customer service besides the phone. Below we list the best ones, by medium.

Haier Appliances Customer Service Live Chat

haierappliances.com - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Haier Appliances provides this option.

Haier Appliances Customer Help Desk / Web Support

haieramerica.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Haier Appliances customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Haier Appliances's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Haier Appliances agent. This phone number is Haier Appliances's best phone number because 2,424 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-799-3396 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Haier Appliances first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Haier Appliances has 2 phone numbers. It's not always clear what is the best way to talk to Haier Appliances representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Haier Appliances. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Haier Appliances. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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