HSBC (UK) Customer Service

Phone Number & Contact Info

HSBC (UK)'s Best Phone Number

Calls Customer Service·Most popular HSBC (UK) number

How do I talk to a live human at HSBC (UK)?

A:Press * at each prompt (requires 8 presses)

Does HSBC (UK) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 17 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this HSBC (UK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press * at each prompt (requires 8 presses)

What are the hours and when should I call?

HSBC (UK) operates the call center for this 0845-7404404 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 1,408 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this HSBC (UK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like HSBC (UK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call HSBC (UK) is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 1,408 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call HSBC (UK)

In summation, the best day to call HSBC (UK) is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this HSBC (UK) number, but it is also the day with the shortest hold times.

Why Customers Call HSBC (UK)

If you have time to do a bit of reading before you call HSBC (UK), we recommend you read over some of our problem-specific articles.

Can I access my HSBC (UK) accounts online?

Yes, you can easily access your HSBC (UK) accounts online. HSBC provides a convenient and secure online banking platform, allowing you to manage your accounts anytime and from anywhere. To access your accounts online, you will need to register for HSBC's online banking service. Once registered, you can log in using your unique username and password to view your account balances, transaction history, and make transfers or payments. The online platform also provides additional features like setting up alerts for account activity, requesting statements, and managing your personal details. With HSBC's online banking, you have full control and access to your accounts, ensuring a seamless banking experience whenever you need it.

What are the requirements to open a bank account with HSBC (UK)?

To open a bank account with HSBC (UK), certain requirements must be met. First, individuals must be at least 18 years old and reside in the UK. Providing proof of identification, such as a valid passport or driver's license, is essential. Additionally, customers should offer proof of address, such as a recent utility bill or bank statement, to ensure proper verification. Non-UK nationals may need to provide evidence of their right to reside in the country. HSBC may also require customers to furnish details of their employment or educational status. Lastly, a minimum initial deposit may be necessary, although the requirement varies depending on the account type. By meeting these criteria, individuals can successfully open a bank account with HSBC (UK). For more specific information, it is recommended to refer to the HSBC website or contact a customer service representative.

What is HSBC (UK)'s policy on overdrafts?

HSBC (UK)'s policy on overdrafts is designed to offer flexible solutions to its customers. The bank provides different types of overdrafts, including arranged and unarranged overdrafts. An arranged overdraft is a pre-agreed borrowing limit that customers can set up with HSBC, allowing them to borrow more money than available in their account, within the agreed limit. The bank also offers a range of overdraft options, with varying interest rates and fees, ensuring that customers can choose the option that suits their needs. It is important to note that unarranged overdrafts may result in additional charges, and it is advised to contact HSBC in advance if customers anticipate going into an unarranged overdraft. HSBC encourages responsible borrowing and provides resources on managing finances effectively.

Top HSBC (UK) customer service problems

Click the link above to get answers to just about any HSBC (UK) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More HSBC (UK) Customer Service Contacts

There are of course other ways to contact HSBC (UK) customer service besides the phone. Below we list the best ones, by medium.

HSBC (UK) Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and HSBC (UK) will reply our your email.

HSBC (UK) Customer Help Desk / Web Support

hsbc.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- HSBC (UK) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is HSBC (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a HSBC (UK) agent. This phone number is HSBC (UK)'s best phone number because 8,448 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0845-7404404 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call HSBC (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, HSBC (UK) has 1 phone number. It's not always clear what is the best way to talk to HSBC (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for HSBC (UK). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HSBC (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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