Grubhub Phone Number

Call Grubhub customer service faster with GetHuman

  • Calls Grubhub's Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:15am
  • Popular issues for this call center: Setup service, Service problem, Cancel service, Change plan, and Overcharge/Strange charge.
  • Reach a live Grubhub agent: Don't press anything, just hold for a representative.
  • What you hear when you call: If you are calling for your restaurant, press 1. Diners calling about an order, press 2. Corporate orders, press 3. Grubhub delivery driver, press 4.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Grubhub. This call may be monitored or recorded for quality assurance. If you are calling for your restaurant, please press one. If you are a diner calling about an order that you've recently placed, please press two. If you are calling about a corporate order that you've placed for your company did you know that you can report a problem with an order and resolve the issue right through your Grubhub app? To chat with us or to try out our self help options, go to your Grubhub app, click on account, and the need help option to get started. Your opinion is important to us. We would like you to take a brief survey at the end of your call, so please stay on the line after your agent assist you."
Excerpt from a call with Grubhub
Saturday, January 6, 2024 4:32 PM
The first phone menu
"Thank you for calling Grubhub. This call may be monitored or recorded for quality assurance.
If you are calling for your restaurant, please press one.
If you are a diner calling about an order that you've recently placed, please press two."
Excerpt from a call with Grubhub
Thursday, March 21, 2024 2:51 PM
After you press 4
"To hear these options Thank you for calling Grubhub driver care. Please listen carefully as the options have recently changed. Please listen carefully.
As our menu options have changed. If you're calling about an order, press one.
For questions about your driver account, press two."
Excerpt from a call with Grubhub
Wednesday, January 31, 2024 7:54 PM

Grubhub Customer Phone Number 877-585-7878 - Stats

Phone number to dial877-585-7878
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Average wait3 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat
Quality of communication79%
Quality of help78%
Customer votes252
Information last updatedTue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Grubhub's Best Toll-Free/800 Customer Phone Number

This is Grubhub's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Grubhub agent. This phone number is Grubhub's Best Phone Number because 5,082 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-585-7878 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Grubhub first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Grubhub has 1 phone number. It's not always clear what is the best way to talk to Grubhub representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Grubhub - by phone or otherwise

While 877-585-7878 is Grubhub's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Grubhub please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Grubhub.

What is GetHuman's Relationship to Grubhub?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Grubhub. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Grubhub, including live chat. Visit our Grubhub Customer Service page for more information.
Grubhub Customer Service

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