Green Tree Servicing Customer Service

Phone Number & Contact Info

Green Tree Servicing's Best Phone Number

800-643-0202
Toll-free·Calls Customer Service·Most popular Green Tree Servicing number
Q:

How do I talk to a live human at Green Tree Servicing?

A:Press 1, then acct #, then 3, then 1, then last 4 SSN digits, then 0
Q:

Does Green Tree Servicing offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Green Tree Servicing phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then acct #, then 3, then 1, then last 4 SSN digits, then 0
Below are some clips we've found from Green Tree Servicing's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Hello. Please listen care as the number you've dialed has changed. Calls are recorded for quality assurance. Press one now to continue in English. To disconnect, press two. Your call is very important to us. Please stay on the line and we'll be transferred to the next available agent. Your call is very important to us. Please stay on the line and you'll be transferred to the next available agent."
Excerpt from a call with Green Tree Servicing
Thursday, March 14, 2024 6:11 AM

What are the hours and when should I call?

Green Tree Servicing operates the call center for this 800-643-0202 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 176 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Green Tree Servicing phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Green Tree Servicing staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Green Tree Servicing is Saturday. The most busy day to call is Monday, which averages 667% more phone calls by comparison. Again, this is based on a sample of 176 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Green Tree Servicing

In summation, the best day to call Green Tree Servicing is Friday.

Why Customers Call Green Tree Servicing

If you have time to do a bit of reading before you call Green Tree Servicing, we recommend you read over some of our problem-specific articles.

What types of loans does Green Tree Servicing offer?

Green Tree Servicing offers various types of loans to meet diverse financial needs. Our loan options include conventional fixed-rate mortgages, adjustable-rate mortgages (ARMs), government-backed loans such as FHA, VA, and USDA loans, as well as jumbo and home equity loans. Whether you're a first-time homebuyer, upgrading to a larger home, refinancing, or looking to tap into your home's equity, Green Tree Servicing strives to provide flexible solutions tailored to your specific requirements. We have a team of experienced professionals who guide borrowers throughout the loan process, ensuring transparency, efficiency, and personalized attention. With our wide range of loan products, we strive to help individuals and families achieve their homeownership dreams while providing exceptional customer service.

Can I refinance my loan with Green Tree Servicing?

Yes, you can refinance your loan with Green Tree Servicing. We understand that refinancing can be a beneficial option for many homeowners, and we offer refinancing options to our customers. By refinancing your loan with us, you may be able to lower your monthly payments, obtain a more favorable interest rate, or even access additional funds for home improvements or other needs. Our dedicated team of loan specialists will guide you through the refinancing process, helping you determine the best solution tailored to your financial goals. Whether you want to refinance to save money, shorten your loan term, or tap into your home's equity, Green Tree Servicing is here to assist you every step of the way.

Top Green Tree Servicing customer service problems

Click the link above to get answers to just about any Green Tree Servicing customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Green Tree Servicing, and their purpose. Are any of these similar to the reason you are trying to call?
Wrong number dialed: "Oops, wrong number dialed."
- From a call lasting 1m 24s , Mar 14, 2024 6:11 AM

More Green Tree Servicing Customer Service Contacts

There are of course other ways to contact Green Tree Servicing customer service besides the phone. Below we list the best ones, by medium.

Green Tree Servicing Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Green Tree Servicing will reply our your email.

Green Tree Servicing Customer Help Desk / Web Support

secure.gtservicing.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Green Tree Servicing customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Green Tree Servicing's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Green Tree Servicing agent. This phone number is Green Tree Servicing's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-643-0202 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Green Tree Servicing first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Green Tree Servicing has 1 phone number. It's not always clear what is the best way to talk to Green Tree Servicing representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Green Tree Servicing. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Green Tree Servicing. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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