Green Tree Servicing Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Green Tree Servicing?
Q:
Does Green Tree Servicing offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Monday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Green Tree Servicing below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Green Tree Servicing phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then acct #, then 3, then 1, then last 4 SSN digits, then 0
Below are some clips we've found from Green Tree Servicing's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello. Please listen care as the number you've dialed has changed.
Calls are recorded for quality assurance.
Press one now to continue in English. To disconnect, press two.
Your call is very important to us. Please stay on the line and we'll be transferred to the next available agent.
Your call is very important to us. Please stay on the line and you'll be transferred to the next available agent."
Excerpt from a call with Green Tree Servicing
Thursday, March 14, 2024 6:11 AM
The first phone menu
"Hello, and thanks for calling. Please listen carefully as our menu options may have changed.
Calls are recorded for quality assurance.
Congratulations. You've been selected for a one hundred dollar Walmart gift card.
In order to process your Walmart gift card, we will need to transfer you to a live representative.
Please make your selection now You don't wanna miss out on this fantastic offer.
Or please hang up.
Press one now to be connected.
And simply press one now to be connected to a live agent and claim your Walmart gift card."
Excerpt from a call with Green Tree Servicing
Friday, May 31, 2024 2:46 PM
What are the hours and when should I call?
Green Tree Servicing operates the call center for this 800-643-0202 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 224 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Green Tree Servicing call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Green Tree Servicing phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Green Tree Servicing staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Green Tree Servicing is Sunday. The most busy day to call is Monday, which averages 2500% more phone calls by comparison. Again, this is based on a sample of 224 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Busiest
- Tue
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
The best time to call Green Tree Servicing
In summation, the best day to call Green Tree Servicing is Friday.
Why Customers Call Green Tree Servicing
If you have time to do a bit of reading before you call Green Tree Servicing, we recommend you read over some of our problem-specific articles.
What types of loans does Green Tree Servicing offer?
Green Tree Servicing offers various types of loans to meet diverse financial needs. Our loan options include conventional fixed-rate mortgages, adjustable-rate mortgages (ARMs), government-backed loans such as FHA, VA, and USDA loans, as well as jumbo and home equity loans. Whether you're a first-time homebuyer, upgrading to a larger home, refinancing, or looking to tap into your home's equity, Green Tree Servicing strives to provide flexible solutions tailored to your specific requirements. We have a team of experienced professionals who guide borrowers throughout the loan process, ensuring transparency, efficiency, and personalized attention. With our wide range of loan products, we strive to help individuals and families achieve their homeownership dreams while providing exceptional customer service.
Can I refinance my loan with Green Tree Servicing?
Yes, you can refinance your loan with Green Tree Servicing. We understand that refinancing can be a beneficial option for many homeowners, and we offer refinancing options to our customers. By refinancing your loan with us, you may be able to lower your monthly payments, obtain a more favorable interest rate, or even access additional funds for home improvements or other needs. Our dedicated team of loan specialists will guide you through the refinancing process, helping you determine the best solution tailored to your financial goals. Whether you want to refinance to save money, shorten your loan term, or tap into your home's equity, Green Tree Servicing is here to assist you every step of the way.
Top Green Tree Servicing customer service problems
Click the link above to get answers to just about any Green Tree Servicing customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Green Tree Servicing, and their purpose. Are any of these similar to the reason you are trying to call?
Lost title request: "I have lost the title to my home that I bought through them, and I'm trying to get a paper showing that it was paid off."- From a call lasting 18m 34s , May 31, 2024 2:46 PM
Inquiring about property title: "I wanted to know if I could get the title of the property."- From a call lasting 6m 52s , May 30, 2024 7:42 PM
Wrong number dialed: "Oops, wrong number dialed."- From a call lasting 1m 24s , Mar 14, 2024 6:11 AM
More Green Tree Servicing Customer Service Contacts
There are of course other ways to contact Green Tree Servicing customer service besides the phone. Below we list the best ones, by medium.
Green Tree Servicing Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Green Tree Servicing will reply our your email.
Green Tree Servicing Customer Help Desk / Web Support
As a last, sometimes only, resort- Green Tree Servicing customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Green Tree Servicing's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Green Tree Servicing agent. This phone number is Green Tree Servicing's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-643-0202 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Green Tree Servicing first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Green Tree Servicing has 1 phone number. It's not always clear what is the best way to talk to Green Tree Servicing representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Green Tree Servicing. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Green Tree Servicing. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.