Google AdWords Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Google AdWords?
Q:
Does Google AdWords offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Friday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Google AdWords below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Google AdWords phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Have your AdWords customer ID number ready.
Below are some clips we've found from Google AdWords's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Hi. Welcome to Google Ads.
To get started, enter your ten digit customer ID."
Excerpt from a call with Google AdWords
Monday, July 22, 2024 1:17 PM
What are the hours and when should I call?
Google AdWords operates the call center for this 866-246-6453 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 240 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Google AdWords call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Google AdWords phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Google AdWords staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Google AdWords is Sunday. The most busy day to call is Monday, which averages 164% more phone calls by comparison. Again, this is based on a sample of 240 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Busiest
- Tue
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
The best time to call Google AdWords
In summation, the best day to call Google AdWords is Wednesday.
Why Customers Call Google AdWords
If you have time to do a bit of reading before you call Google AdWords, we recommend you read over some of our problem-specific articles.
What is Google AdWords?
Google AdWords is an online advertising platform developed by Google. It allows businesses to place advertisements on Google's search engine results pages as well as its extensive network of partner websites. Advertisers bid on specific keywords relevant to their products or services in order to display their ads to the right audience. AdWords operates on a pay-per-click model, where advertisers only pay when users click on their ads. The platform provides a range of targeting options, such as location, language, and demographics, ensuring ads reach the desired customer base. AdWords also offers various ad formats, including text ads, image ads, video ads, and mobile ads. Overall, Google AdWords offers businesses a powerful tool to drive targeted traffic and generate leads or sales.
How does Google AdWords work?
Google AdWords is an online advertising platform that allows businesses to display ads on Google's search engine results pages and partner websites. It operates on a pay-per-click (PPC) model, meaning advertisers only pay when their ad is clicked upon by a user.
To get started, advertisers create targeted ads that include keywords relevant to their business. These ads are then shown to users who enter those keywords into the search engine or visit websites related to the targeted keywords. Advertisers set a budget for their campaigns and bid on specific keywords to determine the cost per click (CPC) they are willing to pay. Google uses a complex algorithm to determine ad placement and relevance based on factors like bid amount, ad quality, and user experience.
Advertisers can choose different ad formats, such as text or image ads, and have various targeting options to reach their desired audience. Google AdWords provides advertisers with detailed analytics and metrics to track the performance of their ads and optimize their campaigns for better results.
How much does it cost to advertise on Google AdWords?
The cost of advertising on Google AdWords varies significantly and depends on several factors. These include the competitiveness of the keywords you target, the quality score of your ads, and your daily budget. Google AdWords works on a pay-per-click (PPC) model, meaning you only pay when someone clicks on your ad. The cost per click (CPC) can range from a few cents to several dollars, depending on these factors. Google AdWords offers multiple bidding strategies, such as manual CPC, automated bidding, or target CPA, allowing you to control costs based on your budget and advertising goals. It's crucial to monitor your campaigns regularly, optimize your ads, and adjust the budget to ensure you achieve the best results within your desired budget.
Top Google AdWords customer service problems
Click the link above to get answers to just about any Google AdWords customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Google AdWords, and their purpose. Are any of these similar to the reason you are trying to call?
No specific purpose: "Nice."- From a call lasting 5m 16s , Feb 27, 2024 3:26 PM
More Google AdWords Customer Service Contacts
There are of course other ways to contact Google AdWords customer service besides the phone. Below we list the best ones, by medium.
Google AdWords Customer Help Desk / Web Support
As a last, sometimes only, resort- Google AdWords customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Google AdWords's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Google AdWords agent. This phone number is Google AdWords's best phone number because 4,914 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-246-6453 include and other customer service issues. Rather than trying to call Google AdWords first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Google AdWords has 1 phone number. It's not always clear what is the best way to talk to Google AdWords representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Google AdWords. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Google AdWords. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.