Golfsmith Customer Service

Phone Number & Contact Info

Golfsmith's Best Phone Number

Toll-free·Calls Customer Service·Most popular Golfsmith number

How do I talk to a live human at Golfsmith?

A:Calling this Golfsmith number should go right to a real human being

Does Golfsmith offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-6pm CST. The least busy day is Monday, and the most busy day is Friday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Golfsmith Customer Phone Numbers


Toll-free · Mon-Fri 8am-6pm CST · Calling this Golfsmith number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Golfsmith phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Golfsmith number should go right to a real human being
In fact, much of this information on this page is superfluous because this Golfsmith phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Golfsmith operates the call center for this 800-813-6897 phone number Mon-Fri 8am-6pm CT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Golfsmith phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Golfsmith staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Golfsmith is Monday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Golfsmith

In summation, the best day to call Golfsmith is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Golfsmith staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Golfsmith

If you have time to do a bit of reading before you call Golfsmith, we recommend you read over some of our problem-specific articles.

What is Golfsmith's return policy?

Golfsmith's return policy allows customers to return most products within 30 days of purchase for a full refund, store credit, or exchange. The returned items must be in new and unused condition, accompanied by the original receipt or packing slip. If the product is defective or damaged, Golfsmith covers shipping costs for the return. However, return shipping fees for non-defective items remain the responsibility of the customer. Certain items, including personalized or custom-made products, final sale items, and opened software, are non-returnable. Golfsmith also offers a 90-day satisfaction guarantee, allowing customers to return any item within this period for store credit or exchange. This policy aims to ensure customer satisfaction and allow for hassle-free returns and exchanges.

Do Golfsmith gift cards expire?

No, Golfsmith gift cards do not expire. You can use them at any time on any Golfsmith purchase. Whether you want to buy new golf clubs, apparel, accessories or any other product from Golfsmith, your gift card will always be valid. You can also use the gift card for online purchases, making it convenient and versatile. So feel free to use your Golfsmith gift card whenever you're ready to enhance your golfing experience or if you want to surprise someone with a perfect golf-related gift. With no expiration date, Golfsmith gift cards ensure the ultimate flexibility and convenience for golf enthusiasts.

What is Golfsmith's price match policy?

Golfsmith's price match policy guarantees the best prices on all their products. If a customer finds the same item at a lower price elsewhere, Golfsmith will match that price, ensuring the best value for their customers. To request a price match, customers can simply bring evidence of the competitor's price to any Golfsmith store or contact their customer service team. This policy applies both before purchase and within 14 days after buying from Golfsmith. Additionally, Golfsmith offers a price match promise for online purchases, where customers can submit a price match request online, making it convenient for customers to avail of the policy. With Golfsmith's price match policy, customers can shop with confidence knowing they are getting the best deal on their golfing equipment and accessories.

Top Golfsmith customer service problems

Click the link above to get answers to just about any Golfsmith customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Golfsmith's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Golfsmith agent. This phone number is Golfsmith's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-813-6897 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Golfsmith first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Golfsmith has 2 phone numbers. It's not always clear what is the best way to talk to Golfsmith representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Golfsmith. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Golfsmith. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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