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Golfsmith Customer FAQ

Top Answers & How-to Guides

What is Golfsmith's Phone Number?

The question we are asked most often is about how to talk to Golfsmith customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Return and Cancellation Policies

What is Golfsmith's return policy?

Golfsmith allows returns within thirty days for most unused items with original packaging and tags. Keeping the receipt is...
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Can I cancel or modify my Golfsmith order after it has been placed?

Once an order is placed with Golfsmith, cancellation or modification is possible if the order is still being processed and has...
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What is Golfsmith's policy on backordered items?

Golfsmith maintains a clear approach for backordered items, notifying customers via email with expected shipping timelines....
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Order Tracking and Shipping

Can I track my Golfsmith order online?

Customers can track their Golfsmith orders online using the order number provided in the confirmation email. This allows them...
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What are the shipping options for Golfsmith orders?

Golfsmith provides various shipping options, including standard, expedited, and sometimes same-day shipping, depending on the...
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Payments and Gift Cards

What forms of payment does Golfsmith accept?

Golfsmith offers a variety of payment options for customer convenience, including major credit cards, debit cards with the...
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Do Golfsmith gift cards expire?

Golfsmith gift cards generally do not expire, but local laws may affect this policy, potentially introducing expiration dates...
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Customization and Services

Can I customize golf clubs at Golfsmith?

Golfsmith provides numerous customization choices for golf clubs, allowing customers to adjust factors like club length, grip...
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Does Golfsmith offer golf club fitting services?

Golfsmith provides golf club fitting services tailored to individual golfers' playing styles and physical traits. A...
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Does Golfsmith offer online appointments for fitting services?

Golfsmith offers fitting services in-store, and some locations may allow online appointment scheduling. To find out if this...
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Promotions and Pricing

What is Golfsmith's price match policy?

Golfsmith has a price match policy that enables customers to get a price adjustment if they find a lower price on an identical...
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Are there any special offers or promotions available at Golfsmith?

Golfsmith frequently provides various promotions and offers that include seasonal discounts on gear and apparel. The website is...
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Are there any seasonal sales or clearance events at Golfsmith?

Golfsmith regularly holds seasonal sales and clearance events that align with golfing seasons, holidays, and major tournaments,...
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Product Warranty

What is the warranty policy for Golfsmith products?

Golfsmith provides a warranty on its products that varies by item type, generally covering manufacturing defects under normal...
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Can I request a specific brand of golf club if it's not available online?

While Golfsmith has a wide selection of golf equipment, requesting a specific brand not found online may vary. The best...
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