GoBank Phone Number

Call GoBank customer service faster with GetHuman

  • Calls GoBank's Mastercard Debit Card Customer Service department
  • The average hold time is 13m
  • Hours are Mon-Fri 9am-5pm PST
  • The best time to call is 2:45pm
  • Popular issues for this call center: Account Access, Locked Account, Account Activation, Lost or Stolen Card, and Dispute a Charge.
  • Reach a live GoBank agent: Must put in your card number or social security number, or choose option 1-4, then follow prompts.
  • What you hear when you call: Thank you for calling GoBank Retail. To better assist you, please enter your 16-digit card number or your 9-digit Social Security number. To report your card lost or stolen, press 1. If you bought this card in error and need help, press 2. If you believe you have been the victim of identity theft, press 3. If you were calling to close your account, we'd like to help resolve any issues you may be having. Before you make a final decision, please press 4. If you need additional help, press 5 to speak to a representative.

Reasons customers like you called recently

I can't gain access to my go to bank account due to me not recording my username nor pa...
Hello the reason I'm contacting you is due to me trying to contact go to bank and I'm u...
Was told issued a provisional credit and told it would be anytime today and yet it neve...
i am missing $*** out of my account cannot access online. phone listed debits add up in...
My account has been closed & was some time ago & due to a fraudulent transaction. I bel...
A fraudulent check was deposited into my account & my account was ultimately closed. Ho...
My account was closed some time ago due to a fraudulent deposit that was made. I'm want...
my cards pin is not work and now my account reads expired ... how do I get my money off card
I bought two go*bank cards to pay my bills but I can't get them activated and when I ca...
I need to log in to my account and I forgot the information.
I have a go to bank card I used it last month and put some money on it and used it to s...
Locked out my account and somebody changed info
I won't to talk to a person
My card is not working anywhere. It worked last night. Please help!!!

GoBank Customer Phone Number 888-288-1843 - Stats

Phone number to dial888-288-1843
Call-back availableNO
Call picked up by a real personYES
Department you're callingMastercard Debit Card Customer Service
Call center hoursMon-Fri 9am-5pm PST
Best time to dial2:45pm
Average wait13 minutes
Current wait22 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication66%
Quality of help59%
Customer votes5,841
Information last updatedSat Feb 24 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

GoBank's Best Toll-Free/800 Customer Phone Number

This is GoBank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GoBank agent. This phone number is GoBank's Best Phone Number because 20,754 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-288-1843 include Account Access, Locked Account, Account Activation, Lost or Stolen Card, Dispute a Charge and other customer service issues. The GoBank call center that you call into has employees from null and is open Mon-Fri 9am-5pm PST according to customers. In total, GoBank has 3 phone numbers. It's not always clear what is the best way to talk to GoBank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting GoBank - by phone or otherwise

While 888-288-1843 is GoBank's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other GoBank customers, is by calling their 888-280-8260 phone number for their Visa Debit Card Customer Service department. Besides calling, the next favorite option for customers looking for help is via 888-280-8260 for Visa Debit Card Customer Service. If you think this information is inaccurate or know of other ways to contact GoBank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for GoBank.

What is GetHuman's Relationship to GoBank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GoBank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

For more general information about GoBank, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out GoBank Customer Service article.
GoBank Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!