Toll-free · Mon-Fri 9am-5pm PST · Must put in your card number or social security number, or choose option 1-4, then follow prompts. · Thank you for calling GoBank Retail. To better assist you, please enter your 16-digit card number or your 9-digit Social Security number. To report your card lost or stolen, press 1. If you bought this card in error and need help, press 2. If you believe you have been the victim of identity theft, press 3. If you were calling to close your account, we'd like to help resolve any issues you may be having. Before you make a final decision, please press 4. If you need additional help, press 5 to speak to a representative. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Fri 9am-5pm PST · Calling this GoBank number should go right to a real human being · Thank you for calling GoBank Retail. To better assist you, please enter your 16-digit card number or your 9-digit Social Security number. To report your card lost or stolen, press 1. If you bought this card in error and need help, press 2. If you believe you have been the victim of identity theft, press 3. If you were calling to close your account, we'd like to help resolve any issues you may be having. Before you make a final decision, please press 4. If you need additional help, press 5 to speak to a representative. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · Mon-Fri 9am-5pm PST · Calling this GoBank number should go right to a real human being · Thank you for calling GoBank Retail. To better assist you, please enter your 16-digit card number or your 9-digit Social Security number. To report your card lost or stolen, press 1. If you bought this card in error and need help, press 2. If you believe you have been the victim of identity theft, press 3. If you were calling to close your account, we'd like to help resolve any issues you may be having. Before you make a final decision, please press 4. If you need additional help, press 5 to speak to a representative. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this GoBank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this GoBank number should go right to a real human being
In fact, much of this information on this page is superfluous because this GoBank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
GoBank operates the call center for this 855-459-1334 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 3,459 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GoBank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GoBank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call GoBank is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 3,459 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call GoBank
In summation, the best day to call GoBank is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that GoBank staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call GoBank
If you have time to do a bit of reading before you call GoBank, we recommend you read over some of our problem-specific articles.
If you are locked out of your GoBank account, there are several reasons why this may have happened, including suspicion of illegal activities or unpaid debts. To regain access, first, assess the situation and determine the cause. If you have forgotten your password, use the "forgot password" option and follow the instructions provided. If your issues are not resolved, seek help from GoBank through email or live chat. In the meantime, you can try alternative solutions such as logging in from a different device or reinstalling the app.
No, there are no age restrictions for opening a GoBank account. GoBank is designed to be accessible to everyone, including young individuals who are looking to have their own bank account. However, if the account holder is under the age of 18, they must have a parent or guardian as a joint account holder. This ensures responsible oversight and compliance with any applicable laws. GoBank aims to provide a seamless banking experience and the ability to manage personal finances for individuals of all ages, making it a suitable option for those looking for a flexible and user-friendly banking solution.
Click the link above to get answers to just about any GoBank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call GoBank is extracted from issues that customers have reported to GetHuman.
This is GoBank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GoBank agent. This phone number is GoBank's best phone number because 20,754 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-459-1334 include Account Access, Locked Account, Dispute a Charge, Account Activation, Lost or Stolen Card and other customer service issues. The GoBank call center that you call into has employees from null and is open 24 hours, 7 days according to customers. In total, GoBank has 4 phone numbers. It's not always clear what is the best way to talk to GoBank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for GoBank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like GoBank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.