GoBank Phone Number

Calling GoBank customer service faster by GetHuman

888-288-1843
Customer service
Current Wait: 22 mins (11m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Account AccessLocked AccountDispute a ChargeAccount ActivationLost or Stolen CardA different issue
Get to a live person fastest: Press 0

Reasons customers like you called recently

There is a monthly charge that I want back on my account
17m ago
I lost my card. I have a new one being sent to me in the mail. I found my card. I ne...
2h ago
Funds on my account it still pending after the transaction have been completed. I want...
4h ago
I haven't been refunded to the balance on my card
13h ago
I can’t find my card at the moment but my have lost it at home. I’m trying to order som...
17h ago
I activated a card but it won't let me do anything with it until I set up a user ID whi...
18h ago
My card keeps getting declined from a merchant I’ve used many times before i called GoB...
18h ago
Had fraud but was supposed to have money on card by today still isn’t on
20h ago
I found fraud on my account last month they claimed my money was supposed to be one tod...
20h ago
I need to add an authorized user to my account before a direct deposit is rejected.
20h ago
My money is locked into my vault on GObank and the app won't let me move it. Customer s...
20h ago
I didn't receive my paycheck a day earlier can you tell me the reason I received it a d...
21h ago
My cards was declining
a day ago
Hello, I'm trying to add an external bank to my GoBank account, and I received the firs...
a day ago
can't register my card at gobank that I got at Walgreens
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-288-1843 - by the Numbers

Phone number to dial
888-288-1843
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Mastercard Debit Card Customer Service
Call center hours
Mon-Fri 9am-5pm PST
Best time to dial
3:15pm
Navigate phone maze to a human
Press 0
Average wait
11
Current wait
22
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
64%
Quality of help
57%
Customer votes
5,842
Information last updated
Tue Mar 31 2020 08:00:00 GMT+0000 (UTC)

GoBank's Best Toll-Free/800 Customer Phone Number

This is GoBank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GoBank agent. This phone number is GoBank's Best Phone Number because 20,754 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-288-1843 include Account Access, Locked Account, Dispute a Charge, Account Activation, Lost or Stolen Card and other customer service issues. The GoBank call center that you call into has employees from null and is open Mon-Fri 9am-5pm PST according to customers. In total, GoBank has 3 phone numbers. It's not always clear what is the best way to talk to GoBank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting GoBank - by phone or otherwise

While 888-288-1843 is GoBank's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other GoBank customers, is by calling their 888-280-8260 phone number for their Visa Debit Card Customer Service department. Besides calling, the next favorite option for customers looking for help is via 888-280-8260 for Visa Debit Card Customer Service. If you think this information is inaccurate or know of other ways to contact GoBank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for GoBank.

What is GetHuman's Relationship to GoBank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like GoBank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Netflix Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the PayPal Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Netflix or PayPal. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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