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GoBank Customer FAQ

Top Answers & How-to Guides

What is GoBank's Phone Number?

The question we are asked most often is about how to talk to GoBank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover Access to My GoBank Account?

If you forgot your GoBank account password, you can recover it in a few simple steps with these helpful tips.

What do I do if I'm locked out of my GoBank account?

If you are locked out of your GoBank account, there are several reasons why this may have happened, including suspicion of illegal...
Ask any question you have about GoBank customer service, get an answer now.

Recent GoBank Customer Questions

Don't know username nor email to my accounts

We're sorry to hear you're having trouble accessing your GoBank account. If you forget your username or email, unfortunately, there's no automated way to retrieve it. You'll need to directly communicate with GoBank's Customer Care. Since your security is our priority, it is important to verify identities before providing any account information. This ensures your private information stays safe. Remember, never share your personal information like social security number or account password in a public setting or to anyone you don't trust.
Asked Feb 25, 2024 9:38 PM

Help me with my GoBank customer service issue

Account Access

How Do I Recover Access to My GoBank Account?

If you forgot your GoBank account password, you can recover it in a few simple steps with these helpful tips.

What do I do if I'm locked out of my GoBank account?

If you are locked out of your GoBank account, there are several reasons why this may have happened, including suspicion of illegal...

Disputes

How do I dispute a charge with GoBank?

To dispute unauthorized charges on your GoBank account, check transaction details first. Some retailers may appear under different...

Card Activation

How do I activate my GoBank card?

Don't get frustrated trying to figure out why your GoBank account didn't won't activate. Follow this guide to get your account up and...

Lost or Stolen Card

What Do I Do If My GoBank Card Was Lost or Stolen?

If your GoBank card is lost, try to retrace your steps and think of places where you may have misplaced it. If you suspect that it...

Card Delivery

How long does it take for a GoBank card to arrive in the mail?

The time it takes for a GoBank card to arrive in the mail can vary depending on several factors. Generally, it takes about 7-10 business...

International Use

Can I use my GoBank card internationally?

No, the GoBank card cannot be used internationally. The card can only be used within the United States and its territories. It is designed...

Fees

What fees are associated with using GoBank?

Using GoBank comes with a transparent fee structure. Some of the fees associated with GoBank include Monthly Membership Fee of $8.95,...

Spending Limit

What is the daily spending limit on a GoBank card?

The daily spending limit on a GoBank card is $10,000. This means that you are able to spend up to $10,000 in a single day using your...

Transfers

Can I transfer money from my GoBank account to another bank account?

Yes, you can transfer money from your GoBank account to another bank account. GoBank provides a simple and convenient way to transfer...

Age Restrictions

Are there any age restrictions for opening a GoBank account?

No, there are no age restrictions for opening a GoBank account. GoBank is designed to be accessible to everyone, including young individuals...

Link to PayPal

Can I link my GoBank account to PayPal?

Yes, you can link your GoBank account to PayPal. By adding your GoBank account to PayPal, you can conveniently transfer funds between...
We look to the GoBank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
GoBank issues reported to GetHuman
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