A:After the greeting, press 2 or 3 or 4.Our free phone can also navigate phone menus to get a live human at GigMasters for you.
Q:
Does GigMasters offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for GigMasters below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this GigMasters phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:After the greeting, press 2 or 3 or 4.
Below are some clips we've found from GigMasters's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling The Bash. Please hold while we transfer you.
This call may be recorded or monitored for quality assurance purposes.
Thank you for calling The VASH. Please choose one of the following options.
And a member of our team will be happy to assist you. If you are looking to book a vendor, or need support with an existing booking on The Bash, please press one.
If you are a vendor and already have a membership on The Bash, please press two.
If you are a vendor Please wait while we connect your call."
Excerpt from a call with GigMasters
Tuesday, April 2, 2024 4:00 PM
The first phone menu
"Thank you for calling The Bash. Please hold while we transfer you.
This call may be recorded or monitored for quality assurance purposes.
Thank you for calling The Bash. Please choose one of the following options.
And a member of our team will be happy to assist you. If you are looking to book a vendor, or need support with an existing booking on The Bash, please press one.
If you are a vendor and already have a membership on The Bash, please press two."
Excerpt from a call with GigMasters
Tuesday, April 2, 2024 3:48 PM
What are the hours and when should I call?
GigMasters operates the call center for this 866-342-9794 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the GigMasters call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GigMasters phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GigMasters staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call GigMasters is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call GigMasters is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that GigMasters staffs the call center well on Wednesday.
Why Customers Call GigMasters
If you have time to do a bit of reading before you call GigMasters, we recommend you read over some of our problem-specific articles.
GigMasters' refund policy aims to ensure customer satisfaction while balancing the needs of both clients and performers. If a customer finds themselves unsatisfied with a service provided through GigMasters, they should first try to resolve the issue directly with the performer. If a resolution cannot be reached, customers are encouraged to contact GigMasters' Customer Support team within 72 hours of the event to request a refund. Refunds are assessed on a case-by-case basis, considering factors such as the nature of the issue and the terms agreed upon between the customer and the performer. GigMasters' goal is to provide fair and reasonable solutions, addressing customer concerns promptly and professionally.
Yes, GigMasters has a comprehensive rating system in place for vendors. After each event, clients are encouraged to rate and review the vendors they hired through GigMasters. These ratings and reviews are then displayed on the vendor's profile page for potential clients to see. The rating system allows clients to provide feedback on various aspects, such as the vendor's professionalism, communication, performance quality, and overall experience. Additionally, GigMasters monitors and verifies each review to ensure authenticity and credibility. This rating system helps clients make informed decisions when choosing a vendor by providing them with honest feedback from previous clients, ultimately ensuring a seamless and successful event planning process.
GigMasters offers a convenient and secure payment system to book and pay for services. We offer multiple payment options to suit your needs. You can pay directly through our platform using major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, if you prefer, you can also pay through PayPal, a trusted and widely accepted online payment method. We prioritize the security of your transactions, ensuring that your personal and financial information remains safe. With our flexible payment options, you can easily and confidently hire your preferred professionals on GigMasters while enjoying a hassle-free booking experience.
Click the link above to get answers to just about any GigMasters customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to GigMasters, and their purpose. Are any of these similar to the reason you are trying to call?
Trouble accessing lead information: "I responded to a lead but now can't find it, can you provide me with the lead information?"
- From a call lasting 4m 35s , Apr 2, 2024 4:00 PM
Conclusion and closing notes
This is GigMasters's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GigMasters agent. This phone number is GigMasters's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-342-9794 include and other customer service issues. Rather than trying to call GigMasters first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, GigMasters has 1 phone number. It's not always clear what is the best way to talk to GigMasters representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for GigMasters. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like GigMasters. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.