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GigMasters Customer FAQ

Top Answers & How-to Guides

What is GigMasters's Phone Number?

The question we are asked most often is about how to talk to GigMasters customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent GigMasters Customer Questions

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Booking and Payments

Can I book multiple vendors through GigMasters for an event?

Users can book multiple vendors through GigMasters for various events. The platform supports hiring different entertainment and...
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What payment options are available on GigMasters?

GigMasters provides several payment methods, including major credit cards like Visa and Mastercard, and sometimes PayPal....
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Can I cancel or modify my booking through GigMasters?

Bookings with GigMasters can be changed or canceled, but the process differs based on the vendor's contract terms. It is...
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Are there any fees or charges for using GigMasters?

GigMasters utilizes a specific business model that includes fees for both hiring talent and listing performances. Clients...
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What is GigMasters' refund policy?

GigMasters has a defined refund policy that clarifies when refunds can be requested, typically for cancellations well in...
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Event Types

What kind of events can I use GigMasters for?

GigMasters can be utilized for a diverse range of events, including weddings, corporate functions, birthdays, and festivals. It...
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Can I hire vendors for both virtual and in-person events?

GigMasters allows users to hire vendors for both virtual and in-person events, offering diverse entertainment options. By...
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Is there a customer support option available for bookings?

GigMasters provides various customer support options for bookings, including a helpful online resource center with FAQs and...
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Vendor Interaction

Is there a rating system for vendors on GigMasters?

GigMasters features a rating system that allows clients to review vendors and share their experiences. This helps future...
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Can I communicate with vendors before booking through GigMasters?

Potential clients can indeed communicate with vendors prior to booking on GigMasters. This interaction allows users to discuss...
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What is the process for leaving a review for a vendor?

Clients can leave a review for a vendor on GigMasters after an event by logging into their account and going to their booking...
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What happens if a vendor cancels my booking?

If a vendor cancels a booking, GigMasters will notify you promptly and typically help you find a replacement vendor. You may...
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