How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this GasBuddy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-3, then follow prompts.
Here is how our research team describes the way the GasBuddy phone system greets you: Thank you for calling Pay with GasBuddy Member Support. For quality and monitoring purposes, this call will be recorded. Please note phone support is available for a limited number of topics. For more extensive help, please visit our help desk at help.gasbuddy.com. For GasBuddy support, please press 1. For GasBuddy MasterCard Credit Card, including Card linked Offers, please press 2. For deal alerts and gas back, please press 3.
What are the hours and when should I call?
GasBuddy operates the call center for this 617-207-6686 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GasBuddy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GasBuddy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call GasBuddy is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call GasBuddy is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that GasBuddy staffs the call center well on Tuesday.
More Ways to Contact GasBuddy Customer Service
There are of course other ways to contact GasBuddy customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- GasBuddy customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is GasBuddy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GasBuddy agent. This phone number is GasBuddy's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 617-207-6686 include Map Updates, Account Access, App Not Updating, Account Setup, Cancel Account and other customer service issues. Rather than trying to call GasBuddy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, GasBuddy has 1 phone number. It's not always clear what is the best way to talk to GasBuddy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for GasBuddy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like GasBuddy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.