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GNC.com Customer Service

Phone Number & Contact Info

GNC.com's Best Phone Number

877-462-4700
Toll-free·Calls Customer Service·Most popular GNC.com number
Q:

How do I talk to a live human at GNC.com?

A:Press 2
Q:

Does GNC.com offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 89 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this GNC.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2
Below are some clips we've found from GNC.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Hi, Larry. Welcome back to GNC. Let's get you taken care of. I see you haven't yet ordered. Tell me, what is the reason for your call?"
Excerpt from a call with GNC.com
Friday, March 22, 2024 5:26 PM

What are the hours and when should I call?

GNC.com operates the call center for this 877-462-4700 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 322 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GNC.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GNC.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call GNC.com is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 322 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call GNC.com

In summation, the best day to call GNC.com is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that GNC.com staffs the call center well on Monday.

Why Customers Call GNC.com

Below is a sample of recent calls to GNC.com, and their purpose. Are any of these similar to the reason you are trying to call?
Tracking order and refund status: "I have not received my order or refund yet, I want my money back."
- From a call lasting 11m 57s , Feb 16, 2024 9:52 PM
Employee complaint: "He don't like blacks, he shouldn't be working in a place like that."
- From a call lasting 9m 42s , Jan 31, 2024 12:41 AM
Price discrepancy on product: "I just paid more than three times what the actual value of this item is right now."
- From a call lasting 22m 48s , Jan 3, 2024 6:40 PM
Membership cancellation: "I would like to cancel my membership, please."
- From a call lasting 1m 38s , Jan 3, 2024 3:58 PM

More GNC.com Customer Service Contacts

There are of course other ways to contact GNC.com customer service besides the phone. Below we list the best ones, by medium.

GNC.com Customer Help Desk / Web Support

gnc.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- GNC.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is GNC.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GNC.com agent. This phone number is GNC.com's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-462-4700 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call GNC.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, GNC.com has 1 phone number. It's not always clear what is the best way to talk to GNC.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for GNC.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like GNC.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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