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GNC.com Customer FAQ

Top Answers & How-to Guides

What is GNC.com's Phone Number?

The question we are asked most often is about how to talk to GNC.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent GNC.com Customer Questions

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Order Management

Can I track my order on GNC.com?

Customers can track their GNC.com orders through a confirmation email containing tracking details or by logging into their...
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What payment methods are accepted on GNC.com?

GNC.com offers a range of payment options including major credit cards like Visa and MasterCard, PayPal, and store gift cards....
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What is the return policy for products purchased on GNC.com?

GNC.com offers a flexible return policy allowing most products to be returned within 30 days of purchase. Unopened items...
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Can I cancel or change my order on GNC.com?

GNC.com has specific policies for order cancellations and changes, which can be challenging due to quick processing times....
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Can I return or exchange clearance items?

GNC's return policy for clearance items generally does not allow returns or exchanges due to their discounted nature, but it...
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What should I do if I've received the wrong product?

If you receive the wrong item from GNC.com, first examine the product and retain all packaging. Then, refer to their return...
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Shipping Information

Does GNC offer international shipping?

GNC does provide international shipping, allowing customers worldwide to order health products and supplements. However,...
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Are there age restrictions for purchasing certain products?

GNC.com imposes age restrictions on certain products, particularly stimulants and performance enhancers, typically for those 18...
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Product Safety and Consultation

Are GNC products FDA approved?

GNC products do not receive FDA approval as they are classified as dietary supplements, which do not require pre-market...
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Are there certified health professionals available for consultation?

GNC.com does not provide direct consultations with certified health professionals. While store staff can offer product...
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What is the best way to store GNC products for longevity?

To ensure GNC products last, store them in a cool, dry area away from direct sunlight and temperature fluctuations. Keep...
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Products and Services

What is Auto-Delivery and how does it work?

Auto-Delivery is a subscription feature on GNC.com that provides regular shipments of selected products without needing to...
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What types of nutritional supplements are available on GNC.com?

GNC.com provides a diverse selection of nutritional supplements, including vitamins, minerals, protein options, weight...
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Does GNC offer a subscription service for regular orders?

GNC provides a subscription service for regular purchases of supplements and products, allowing easy management and automatic...
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Can GNC products be used for dietary restrictions like gluten-free?

GNC provides a broad range of products suitable for dietary restrictions, including gluten-free options. Many items are clearly...
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Discounts and Promotions

Are there any discounts or promotions currently available on GNC.com?

GNC.com often features various discounts, including seasonal sales and exclusive offers for rewards members. Customers can...
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Does GNC have a rewards program for frequent buyers?

GNC offers a rewards program for repeat customers called the GNC Rewards program, which enables members to earn points on...
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Are there in-store events or promotions that I can participate in?

GNC frequently organizes various in-store events and promotions, including product demos and health seminars, as well as sales...
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We look to the GNC.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
GNC.com issues reported to GetHuman
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