A:Calling this Frost Bank number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Frost Bank for you.
Q:
Does Frost Bank offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Calling this Frost Bank number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Frost Bank below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Frost Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Frost Bank number should go right to a real human being
Below are some clips we've found from Frost Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Frostbite. My name is Iris. How can I help you today?"
Excerpt from a call with Frost Bank
Wednesday, October 30, 2024 11:37 AM
In fact, much of this information on this page is superfluous because this Frost Bank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Frost Bank operates the call center for this 800-513-7678 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 87 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Frost Bank call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Frost Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Frost Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Frost Bank is Saturday.The most busy day to call is Wednesday, which averages 113% more phone calls by comparison.Again, this is based on a sample of 87 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Frost Bank is Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Frost Bank
If you have time to do a bit of reading before you call Frost Bank, we recommend you read over some of our problem-specific articles.
Frost National Bank offers a wide range of accounts to meet customers' diverse financial needs. Our account options include personal checking accounts, savings accounts, money market accounts, and certificates of deposit. We also offer business checking and savings accounts, as well as wealth management and investment solutions. Each account is designed to provide unique benefits and features tailored to individual preferences and goals. With our personal checking accounts, customers can enjoy convenient access to funds, online and mobile banking services, and various account perks. Our business accounts are designed to help streamline financial management and offer tools for efficient cash flow management. At Frost National Bank, we strive to provide comprehensive account options that prioritize customer satisfaction and financial success.
Yes, Frost National Bank does offer credit cards. We understand the importance of providing our customers with flexible financial solutions, which is why we offer a variety of credit card options to suit different needs. Whether you're looking for a card with rewards, low interest rates, or a balance transfer option, Frost National Bank has you covered. Our credit cards come with features such as fraud protection, online account management, and competitive interest rates. You can apply for a credit card online or visit your nearest Frost National Bank branch to learn more about our credit card offerings and find the best fit for you.
To qualify for a loan from Frost National Bank, certain requirements must be met. Firstly, applicants need to provide proof of income, showcasing their ability to repay the loan amount. This typically requires submitting recent pay stubs, tax returns, and bank statements. A good credit score is also essential, demonstrating a solid history of responsible borrowing and timely payments. Additionally, applicants must fill out the necessary loan application forms, providing personal and financial information. The bank will evaluate various factors such as debt-to-income ratio, employment history, and loan purpose during the approval process. Collateral may be required for certain types of loans. Lastly, meeting the bank's eligibility criteria, including being of legal age, a US citizen or permanent resident, and residing within the bank's service area, is fundamental for loan qualification.
Click the link above to get answers to just about any Frost Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Frost Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Request for overdraft refund: "Is there any way you could reverse that?"
- From a call lasting 12m 2s , Oct 30, 2024 11:37 AM
Check identity theft status: "Yesterday, I filed an identity theft but wanted to check the status and verify my identification."
- From a call lasting 2m 24s , Jan 26, 2024 7:57 PM
Conclusion and closing notes
This is Frost Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Frost Bank agent. This phone number is Frost Bank's best phone number because 2,484 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-513-7678 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Frost Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Frost Bank has 2 phone numbers. It's not always clear what is the best way to talk to Frost Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Frost Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Frost Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.