What is the process for disputing a transaction on my account?
Asked a year ago
If you believe there is an error on your account, you can dispute a transaction by contacting our customer service team. Provide specific details about the transaction in question, such as the date and amount, as well as any supporting documentation. Our representatives will investigate the issue and work to resolve it in a timely manner. You may also be asked to fill out a dispute form to formally document your concerns. It is important to act promptly and notify us as soon as you notice a discrepancy on your account to ensure a swift resolution.
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