A:Calling this Frontgate.com number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Frontgate.com for you.
Q:
Does Frontgate.com offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Frontgate.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Frontgate.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Frontgate.com number should go right to a real human being
Below are some clips we've found from Frontgate.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Thank you for calling Frontgate.
To expedite your call, please select the service you prefer.
To place a new order or if you have a question about a product or promotion, please press one.
To check on the status of your order or to track a package, please press two.
To
In order to serve you better, please enter the ten digit phone number associated with your account."
Excerpt from a call with Frontgate.com
Wednesday, September 18, 2024 3:50 PM
The first phone menu
"Thank you for calling Frontgate.
To expedite your call, please select the service you prefer.
To place a new order or if you have a question about a product or promotion, please press one.
To check on the status of your order or to track a package, please press two."
Excerpt from a call with Frontgate.com
Monday, November 4, 2024 2:23 PM
In fact, much of this information on this page is superfluous because this Frontgate.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Frontgate.com operates the call center for this 888-263-9850 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 203 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Frontgate.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Frontgate.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Frontgate.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Frontgate.com is Sunday.The most busy day to call is Wednesday, which averages 80% more phone calls by comparison.Again, this is based on a sample of 203 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Frontgate.com is Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Frontgate.com
Below is a sample of recent calls to Frontgate.com, and their purpose. Are any of these similar to the reason you are trying to call?
Ordering additional towels: "I'd like to order more of them."
- From a call lasting 4m 40s , Dec 12, 2024 10:22 PM
Inquiring about garland lights: "I am trying to find Garland with the cool lights, and I want a darker colored garland with a mix of long needle pine and short needle pine."
- From a call lasting 17m 18s , Nov 26, 2024 12:13 AM
Order cancellation inquiry: "I got a notification saying that something was returned."
- From a call lasting 18m 5s , Nov 13, 2024 8:17 PM
Inquiry about placing order: "Yes. I wanted to order something."
- From a call lasting 11m 35s , Nov 4, 2024 2:23 PM
Inquiring about order details: "I was wondering if you can look that up and because I don't know the size that I bought."
- From a call lasting 20m 57s , Oct 26, 2024 6:01 PM
Extraneous items received: "We received it, and it came with a bunch of other stuff that we have no idea."
- From a call lasting 5m 59s , Oct 18, 2024 7:05 PM
Inquiry about coffee table: "I wanted that in travertine, and I noticed it only comes in carob."
- From a call lasting 4m 10s , Sep 18, 2024 3:50 PM
Information about why customers call Frontgate.com is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Frontgate.com will reply our your email.
As a last, sometimes only, resort- Frontgate.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Frontgate.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Frontgate.com agent. This phone number is Frontgate.com's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-263-9850 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Frontgate.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Frontgate.com has 1 phone number. It's not always clear what is the best way to talk to Frontgate.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Frontgate.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Frontgate.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.