Frigidaire Phone Number

Calling Frigidaire customer service faster by GetHuman

888-696-3744
Customer service
Current Wait: 4 mins (4m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 10:15am
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Reasons customers like you called recently

dehumidafier model ffad****r*a serial number*n******** date ***** keeps shutting do...
Wondering whether you use metric screws? I am trying to remove the glider rail in my fr...
Frigidare FGHB****LFE sy- CD error*Changed both control board*New boards read same thong
Does Frigidaire company allow*recommend it’s FCGM***RFB* model commercial refrigerator...
On two occasions ****-********* Superior Appliance Service attempted to make repairs on...
LED light bulb went out in a refrigerator that was not even * years old.........I belie...
My ** year old mother purchased a refrigerator from home depot in October of ****. The...
My frigidaire frig. is about **** years old and the compressor has gone out on it. Si...
We have a Frigidaire counter top ice maker (** or **lb) purchased in July ****. It is n...
Frigidaire side by side refrigerator, *yrs old. Temperature display light flashing on n...
Handle on my Frigidaire Gallery door has detached. Need replacement. I have talked to a...
Talk about an issue that has come up
My dehumidifier is broke and under warranty and I can't get electrolux or frigidaire to...
I bought a gas range, but now I need a LPG conversion kit. I'd like help in finding out...
Frigidaire convertible refrigerator model FGVU**F*QFB. Down arrow flashing on door cont...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Frigidaire's Phone-Based Customer Care

Frigidaire is a major American manufacturer of home appliances, particularly well known for its refrigerators. As one of the largest home brands in the US, it isn't surprising that it gets a lot of requests for customer service each and every day.

Why Do People Call Frigidaire Customer Support?

People call Frigidaire customer service for a range of reasons, including:

  • Requesting help in finding a Frigidaire retailer
  • Questions about proper use and care of Frigidaire appliances
  • Requests for service and warranty coverage
  • Technical support for using the Frigidaire website.

Best Practices for Calling Frigidaire Customer Service

There are several things that you can do to help ensure that your call to Frigidaire customer service is handled quickly and professionally:

  • Call during business hours: Frigidaire phone-based customer service is available Monday through Friday, 8:30 am - 8 pm (EST).
  • Before calling, ensure that you have relevant documentation in front of you. Relevant documentation includes purchasing contracts, invoices, billing statements, warranties and the make and model of your Frigidaire appliance. Does report that Frigidaire customer service representative frequently request appliance serial numbers. Be sure that you have the appliance serial number when calling Frigidaire customer service.
  • If you are calling for technical support in using Frigidaire's website, have the site open on your computer or device so that you can troubleshoot along with the customer service representative.
  • Have pen and paper handy so that you can take notes during your call. Notes can be helpful if you have to call Frigidaire back or escalate your case.

How do Consumers Feel About Calling Frigidaire Customer Service?

There seems to be a mix of opinions regarding Frigidaire customer service. Some customers are satisfied while others seem to feel that Frigidaire does not provide adequate customer support. It appears that agents aren't always given the power to resolve customer issues. In addition, some callers complain that service appointments are frequently canceled by Frigidaire's contractors.

What Kind of Issues can Frigidaire Customer Service Representative Resolve?

A Frigidaire customer service representative can answer questions about products, provide troubleshooting advice, arrange for service calls and provide guidance regarding product warranties.

What Can't Be Resolved With a Call to Frigidaire Customer Service?

Frigidaire customer service can assist with booking approved contractors to repair your appliances, but won't be able to repair items directly. In addition, Frigidaire sells its appliances through authorized resellers. Issues such as pricing and return policies are set by the retailer and not Frigidaire.

What Should You Do If You Have an Unsuccessful Call with Frigidaire?

If you get off the phone with Frigidaire and feel as though your questions were not answered or your concerns were not resolved, don't give up. You may still have options.

  • First, review any notes that you took during your call. You may be able to identify areas of miscommunication that led to the failure of your first call.
  • Next, call Frigidaire customer support back. The next representative you speak to may have the benefit of better training or more experience and might be able to resolve your issue.
  • If calling Frigidaire a second time doesn't seem to work, try getting in touch another way. You can email Frigidaire customer service, and you also have the option of reaching out via one of the Frigidaire's social media platforms.
  • If Frigidaire has assigned a contractor to make repairs to your appliances, you might want to try and get the name and number of the contractor so that you can speak to them directly. This might be useful if there are concerns about scheduling.
  • If Frigidaire appears to be unresponsive to your concerns, you may want to try contacting the retailer that sold you your appliance. They may be willing to advocate for you with Frigidaire, or may also offer a replacement or repair as a goodwill gesture.

Customer Number 888-696-3744 - by the Numbers

Phone number to dial888-696-3744
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm EST
Best time to dial10:15am
Navigate phone maze to a humanDirect to human
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication86%
Quality of help76%
Customer votes431
Information last updatedWed Oct 21 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Frigidaire's Best Toll-Free/800 Customer Phone Number

This is Frigidaire's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Frigidaire agent. This phone number is Frigidaire's Best Phone Number because 10,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-696-3744 include Update Info, Refund or cancel order, Complaint, Place or track order, Warranty and other customer service issues. Rather than trying to call Frigidaire we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Frigidaire has 6 phone numbers. It's not always clear what is the best way to talk to Frigidaire representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Frigidaire - by phone or otherwise

While 888-696-3744 is Frigidaire's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Frigidaire customers, is by calling their 800-444-4944 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-444-4944 for Customer Service. If you think this information is inaccurate or know of other ways to contact Frigidaire please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Frigidaire.

What is GetHuman's Relationship to Frigidaire?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Frigidaire. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Delta Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DISH Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Delta or DISH. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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